Avatar for Username

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Tuta nitka je so archiwowała. Prošu stajće nowe prašenje, jeli pomoc trjebaće.

Problem deleting email makes the next one disappear (although still on the server)

  • 1 wotmołwa
  • 1 ma tutón problem
  • 5 napohladow
  • Poslednja wotmołwa wot Matt

tumazinho
tumazinho
more options

Hello! i am using Thunderbird 68.5.0 I was just forced to migrate to 365 by my organisations (i use IMAP) When i delete an email with the delete key, the email is properly deleted, but also the next email down the line disappears from Thunderbird. However the email is still on the server. This is not manageable, as emails basically disappear and it is impossible to keep track. Many thanks tommaso

Hello! i am using Thunderbird 68.5.0 I was just forced to migrate to 365 by my organisations (i use IMAP) When i delete an email with the delete key, the email is properly deleted, but also the next email down the line disappears from Thunderbird. However the email is still on the server. This is not manageable, as emails basically disappear and it is impossible to keep track. Many thanks tommaso

Wšě wotmołwy (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

try changing the setting in account settings > Server settings for deleted mail from move it to the trash (it should be "Deleted Items" on an exchange server even using IMAP.

If that does not cut it, try changing the setting to Just mark it as deleted. Turn on expunge inbox on exit.

That will strike through deleted mail instead of hiding it and the expunge will clean up server side as well when you exit Thunderbird so deleted mail is actually removed.

Do not turn You computer off for a minute of two after you exit Thunderbird as Thunderbird will still be running without any windows to display for a time to do the expunge.