Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Desktop shortcuts not (always) responding

  • 4 wotmołwy
  • 1 ma tutón problem
  • 5 napohladow
  • Poslednja wotmołwa wot FredMcD

more options

Hi there,

I run the latest version of Firefox on Windows 10. Since a couple of weeks ago (possibly after installing CCleaner), the shortcut I have on my desktop for Twitter (and others) only seems to work when a tab is already open. Otherwise it just opens Google with an empty mask.

Can anyone suggest what might be causing this?

Many thanks


Ian

Hi there, I run the latest version of Firefox on Windows 10. Since a couple of weeks ago (possibly after installing CCleaner), the shortcut I have on my desktop for Twitter (and others) only seems to work when a tab is already open. Otherwise it just opens Google with an empty mask. Can anyone suggest what might be causing this? Many thanks Ian

Wšě wotmołwy (4)

more options

If none of your Shortcuts on the desktop are working. You can follow these steps----

   Option 1. Launch Task manager and System File Checker
   Option 2. Leave your HomeGroup
   Option 3. Uninstall your anti-virus program
   Option 4. Re-do the shortcut
   Option 5. Create a system image and then reinstall Windows
   Option 6. Make sure your Windows OS is up to date
   Prevent websites, ISP, and other parties from tracking you
   Recover your lost files quickly
   About the author
   References

Fix it now!

more options

We do not recommend using 3rd party programs to 'clean' Firefox as they sometimes remove the wrong things.

Also, Firefox can clean itself.

more options

Thanks, Yogyta and Fred.

more options

Is your problem taken care of?

If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution.

Thank you for contacting Mozilla Support.