Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

My Firefox updated over night and deleted my entire profile

  • 2 wotmołwje
  • 1 ma tutón problem
  • 2 napohladaj
  • Poslednja wotmołwa wot cor-el

more options

All of my search history, passwords, bookmarks, everything is gone. I searched %appdata% and found my two old folders (one ends in .default other in .user). I went to profiles and changed them to default and nothing changed. It just puts me in default homepage and asks me to make a new profile. Please help, there is extremely important stuff that I've just lost for no reason.

All of my search history, passwords, bookmarks, everything is gone. I searched %appdata% and found my two old folders (one ends in .default other in .user). I went to profiles and changed them to default and nothing changed. It just puts me in default homepage and asks me to make a new profile. Please help, there is extremely important stuff that I've just lost for no reason.

Wšě wotmołwy (2)

more options

If Firefox won't let you launch a profile from about:profiles and instead says you need to create a new one, it usually means that profile has been marked as having been upconverted to a newer version than the one you are trying to launch it in. Which doesn't make a lot of sense because your Firefox identified itself as the newest version.

Have you recently run a beta or other pre-release version of Firefox on your system?

If not, we might need to suggest a little file surgery to make Firefox forget the last version of the browser that used that profile. I may need to search some other threads for the steps to do that as I wouldn't want to suggest deleting the wrong things.

more options