Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Tuta nitka je so archiwowała. Prošu stajće nowe prašenje, jeli pomoc trjebaće.

Junk Mail

  • 2 wotmołwje
  • 0 ma tutón problem
  • 1 napohlad
  • Poslednja wotmołwa wot P.W.

P.W.
P.W.
more options

I have multiple email accounts set up, but one of those transfers all email to the local "Junk" folder. I have tried the retrain function, turned off all adaptive junk menu selections, added the sender to my contacts list, and nothing seems to work.

Also, with the most recent update, Thunderbird continually crashes. Version 102.7.1 (32 bit) running Windows 7 Professional with service pack 1. (No intention of updating OS)

I have multiple email accounts set up, but one of those transfers all email to the local "Junk" folder. I have tried the retrain function, turned off all adaptive junk menu selections, added the sender to my contacts list, and nothing seems to work. Also, with the most recent update, Thunderbird continually crashes. Version 102.7.1 (32 bit) running Windows 7 Professional with service pack 1. (No intention of updating OS)

Wšě wotmołwy (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

So what are the crash id's/ They might offer a clue. https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports

Mostly in the past folk who suddenly have all their mail in the junk folder had an antivirus solution doing it for them. So I suggest you try your windows 7 in safe mode with networking and see if the issues continue in that mode. Microsoft appear to still offer instructions https://support.microsoft.com/en-us/windows/advanced-startup-options-including-safe-mode-b90e7808-80b5-a291-d4b8-1a1af602b617#start-computer-safe-mode=windows-7

P.W.
P.W. Prašer
more options

Thank you for responding, Matt. While the antivirus was not the answer, I did finally reinstall Thunderbird, delete the email file, and then rebuild the folders. Not sure which of these steps resolved the issue, but the issue has been resolved.