I WANT to enter my email password every session
I DON'T want my email account password to be saved anywhere in Thunderbird and I DO want to have to enter the password each time I start up Thunderbird anew. However, my password is being retained. I've deleted the password entry from Settings & Saved Passwords but seem to have to do that every time before I close down. Where/how can I ensure I have to enter my hotmail password each time I start up Thunderbird please?
Wubrane rozrisanje
I used to have to enter my email password every time I opened Thunderbird. That's my preferred MO but it stopped a while back, presumably after an update?
No, presumably it stopped at the time you changed the authentication method for your account from 'Normal Password' to 'Oauth2', as required by Microsoft now.
There are no lines starting either imap:// or smtp:// underneath Saved Logins, just the 1 oauth://
The oauth:// line is the authentication token.
Is perhaps the Primary password the equivalent of what I used to have to enter to access Thunderbird?
No, the Primary password is protecting the passwords Thunderbird has remembered. It is not simply falling off a coconut tree, you'll have to deliberately set one. Check the linked support article for details.
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Please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button ≡, then select Help > More Troubleshooting Information. Press the "Copy text to clipboard button" and paste the information into your reply.
Thanks for your response. Trouble shooting info has > 10,000 characters permitted in this box so can't send. Would have to trim it by 186 characters. Can I email it to you? Separately, if I post anything here, is it publicly visible? Thanks.
You can split it into smaller chunks which don't exceed the character limit of the Reply box.
if I post anything here, is it publicly visible?
Yes, this is a public forum.
The Troubleshooting information does not contain personally identifiable information, unless you check the corresponding box.
Part 1 of 2
Application Basics
Name: Thunderbird Version: 128.3.0esr Build ID: 20240930164946 Distribution ID:
Update Channel: esr User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:128.0) Gecko/20100101 Thunderbird/128.3.0 OS: Windows_NT 10.0 19045 OS Theme:
Launcher Process: Enabled
Multiprocess Windows: 0/0
Fission Windows: 0/0
Enabled by default
Remote Processes: 1
Enterprise Policies: Inactive
Google Location Service Key: Missing
Google Safebrowsing Key: Missing
Mozilla Location Service Key: Missing
Safe Mode: false
Memory Size (RAM): 7.9 GB
Disk Space Available: 393 GB
Mail and News Accounts
account1:
INCOMING: account1, , (imap) outlook.office365.com:993, SSL, OAuth2
OUTGOING: , smtp.office365.com:587, alwaysSTARTTLS, OAuth2, true
account2:
INCOMING: account2, , (none) Local Folders, 0, passwordCleartext
Libraries
Library
Status
Expected minimum version
Version in use
Path
RNP (OpenPGP)
OK
0.17.1
0.17.1.MZLA.128.3.0esr.botan
C:\Program Files\Mozilla Thunderbird\rnp.dll
OTR
Failed to load. OTR chat encryption will not work.
-
-
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Calendar Settings
Home
Name
Value
Name:
Type: storage
Disabled: false
Username:
URI:
Refresh Interval:
Read-only: false
Suppress Alarms: false
Cache Enabled: false
iMIP Identity: id1
iMIP Disabled:
iMIP Account:
Organiser Id:
Force Email Scheduling:
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Alarms on Invitation Supported:
Max Alarms Per Event:
Attachment Supported:
Max Categories:
Privacy State Supported:
Priority Supported: true
Event Supported:
Task Supported:
Local Time Supported:
UTC/GMT Supported:
Auto-Scheduling Supported:
Crash Reports for the Last 3 Days
Remote Processes
Type: Count
GPU: 1
Add-ons
Name
Type
Version
Enabled
ID
Amazon.co.uk extension 1.1 true amazon@search.mozilla.org
Bing
extension
1.0
true
bing@search.mozilla.org
Chambers (UK)
extension
1.0
true
chambers-en-GB@search.mozilla.org
DuckDuckGo
extension
1.0
true
ddg@search.mozilla.org
Google
extension
1.0
true
google@search.mozilla.org
Wikipedia (en)
extension
1.0
true
wikipedia@search.mozilla.org
System theme — auto
theme
1.3
true
default-theme@mozilla.org
Dark
theme
1.3
false
thunderbird-compact-dark@mozilla.org
Light
theme
1.3
false
thunderbird-compact-light@mozilla.org
Security Software
Type: Name
Antivirus: Microsoft Defender Antivirus
Antispyware:
Firewall: Windows Firewall
Legacy User Stylesheets
Active: false Stylesheets: No stylesheets found
Graphics
Features
Compositing: WebRender
Font Visibility Debug Info: Windows Platform
Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled
WebGL 1 Driver WSI Info: outOfProcess: false
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WebGL 1 Driver Renderer: Google Inc. (Intel) -- ANGLE (Intel, Intel(R) HD Graphics 4600 Direct3D11 vs_5_0 ps_5_0, D3D11-20.19.15.5126)
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WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WEBGL_provoking_vertex
WebGL 2 Driver WSI Info: outOfProcess: false
Part 2 of 2
inProcess: true EGL_VENDOR: Google Inc. (Intel) EGL_VERSION: 1.5 (ANGLE 2.1.19739 git hash: 419cd2c3213b) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_ANGLE_windows_ui_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_str
Your Authentication method is OAuth2. That means Thunderbird does not remember your actual account password, but an authentication token. The token expires after some time, and you'll have to re-authenticate. When you delete the authentication token, you'll get prompted to re-authenticate every time Thunderbird starts. To protect any passwords (and OAuth2 tokens) Thunderbird has remembered, you can set a Primary password. https://support.mozilla.org/kb/protect-your-thunderbird-passwords-primary-password
If there are still any lines starting with imap://, or smtp:// underneath Saved Passwords, you can safely delete them. They are not used anymore with OAuth2 authentication.
Thank you. Where do I delete the authentication token please? Originally, I used to have to enter my email password every time I opened Thunderbird. That's my preferred MO but it stopped a while back, presumably after an update? Is perhaps the Primary password the equivalent of what I used to have to enter to access Thunderbird? There are no lines starting either imap:// or smtp:// underneath Saved Logins, just the 1 oauth:// Thanks again.
Wubrane rozrisanje
I used to have to enter my email password every time I opened Thunderbird. That's my preferred MO but it stopped a while back, presumably after an update?
No, presumably it stopped at the time you changed the authentication method for your account from 'Normal Password' to 'Oauth2', as required by Microsoft now.
There are no lines starting either imap:// or smtp:// underneath Saved Logins, just the 1 oauth://
The oauth:// line is the authentication token.
Is perhaps the Primary password the equivalent of what I used to have to enter to access Thunderbird?
No, the Primary password is protecting the passwords Thunderbird has remembered. It is not simply falling off a coconut tree, you'll have to deliberately set one. Check the linked support article for details.
Wot christ1 změnjeny
No, presumably it stopped at the time you changed the authentication method for your account from 'Normal Password' to 'Oauth2', as required by Microsoft now.
Oh I see. I didn't ever change from 'Normal Password' to 'Oauth22 consciously or actively. It seemed to happen spuriously. Presumably that change was enforced by Microsoft.
Primary password understood, coconuts notwithstanding.
Thanks for your help.
When your problem has been fixed can you mark your topic as 'Resolved' please? Thank you.
Dyrbiće so pola swojeho konta přizjewić, zo byšće na přinoški wotmołwił. Prošu stajće nowe prašenje, jeli hišće wužiwarske konto nimaće.