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geoyar
geoyar
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It is a replay to your last message ticket 223478.

Thank you for replay.

1.Number of Junk files on each addres on AOL Mail/addewss/spam and Thunderbitd address junk are different for AOL and Thunderbird. I think it is normal because each mail agent has its own junk setting. For defect addres on AOL there are 15 junk mails, on Thunderbit zero.

2. Server settings: type of the account is "IMAP MAIL Server." Actually it was POP3 but I was not able to install address for POP3 and was forced to select IMAP for inpox.

3.Junk Settings: Enable adaptive junk control - checked 

                           Destinatioon and Retention Dont mark as junk personal address book - ckecked
                           Move new junk messages to:"Junk" folder on: defect address
                           Retenntion 14 dqys

All addresser have the same settings.

4. Synchronization and Storage/Advanced: Junk and Trask folders were unchecked on all three addewsses. Hadve checed them on all addresses.

After that viewed one junk message on defect address. and 15 on AAOL.

It is a replay to your last message ticket 223478. Thank you for replay. 1.Number of Junk files on each addres on AOL Mail/addewss/spam and Thunderbitd address junk are different for AOL and Thunderbird. I think it is normal because each mail agent has its own junk setting. For defect addres on AOL there are 15 junk mails, on Thunderbit zero. 2. Server settings: type of the account is "IMAP MAIL Server." Actually it was POP3 but I was not able to install address for POP3 and was forced to select IMAP for inpox. 3.Junk Settings: Enable adaptive junk control - checked Destinatioon and Retention Dont mark as junk personal address book - ckecked Move new junk messages to:"Junk" folder on: defect address Retenntion 14 dqys All addresser have the same settings. 4. Synchronization and Storage/Advanced: Junk and Trask folders were unchecked on all three addewsses. Hadve checed them on all addresses. After that viewed one junk message on defect address. and 15 on AAOL.
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James
James
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There is no thread here by that number https://support.mozilla.org/en-US/questions/223478 so I wonder what ticket you are referring to as no ticket system is in place for Thunderbird support.

This is a community support forum and please keep your replies in your thread vs creating new threads to make a reply as your thread is https://support.mozilla.org/en-US/questions/1488087

To post a reply in a thread that is not locked, scroll down to the Post a Reply box, type in your reply then click on Post Reply.

Locking as it is harder for people to help you in having to follow your threads as replies.

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