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"Firefox does not know how to open this address because the protocol cid is not associated with any program." How can I fix this???? in English

knausja
knausja
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When I receive email from certain people I cannot open the picture. When I right click on the "X" it states Firefox does not know how to open this address because the protocol (cid) is not associated with any program. How can this be fixed? Thanks

When I receive email from certain people I cannot open the picture. When I right click on the "X" it states Firefox does not know how to open this address because the protocol (cid) is not associated with any program. How can this be fixed? Thanks

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Was the message sent from Microsoft Outlook? When you embed an image in a message in Outlook (at least up to version 2003), it creates a hidden attachment for the image and then inserts a "cid" reference to it. If the attachment gets stripped for any reason then the "cid" reference is useless: Outlook does not store the original URL or path to the image.

Edit: By the way, which webmail site has this problem?

Wot jscher2000 - Support Volunteer změnjeny