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When I click on e.g a picture on a web site and a new window appears, there should have been a new window, but there is only en empty window and a text asking me to look in bookmarks and in history. I did not have this problem from the beginning.

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ElisabethSv
ElisabethSv
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The same problem appears if I try to print a statement of account from my bank and clicks on the print button. Normally there is a window presenting the wiew that is going to be printed, but now I only get a blank window.

The same problem appears if I try to print a statement of account from my bank and clicks on the print button. Normally there is a window presenting the wiew that is going to be printed, but now I only get a blank window.

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cor-el
cor-el
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  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems