We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

When I select a link on a site and this opens a new instance of Firefox, the link page is blank; but OK when the link is displayed in a new tab on same instance of Firefox.

  • 1 wotmołwa
  • 1 ma tutón problem
  • 1 napohlad
  • Poslednja wotmołwa wot cor-el

more options

Affects many sites.

Eg just been to Virgin Media http://www.broadband-finder.co.uk/broadband-directory/virgin-media/?li=3

If I click on one of the first row of the 3 'More Info' boxes, a new instance of Firefox is opened, showing a blank page with 'Untitled' in the tab heading.

Is there a setting where I can prevent the opening of a new instance, or is there a way of getting the link page to display properly?

Many thanks, Louise

Affects many sites. Eg just been to Virgin Media http://www.broadband-finder.co.uk/broadband-directory/virgin-media/?li=3 If I click on one of the first row of the 3 'More Info' boxes, a new instance of Firefox is opened, showing a blank page with 'Untitled' in the tab heading. Is there a setting where I can prevent the opening of a new instance, or is there a way of getting the link page to display properly? Many thanks, Louise

Wšě wotmołwy (1)

more options
  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")