Avatar for Username

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Tuta nitka je so archiwowała. Prošu stajće nowe prašenje, jeli pomoc trjebaće.

Don't receive e-mail for lost password

  • 2 wotmołwje
  • 5 ma tutón problem
  • 18 napohladow
  • Poslednja wotmołwa wot GH0ST

GH0ST
GH0ST
more options

I set up Firefox Sync when the first beta or so came out for Firefox 4. Since then, I haven't used it, on any machine or mobile application.

Today, I went to go set it up for the release of Firefox 4, and I constantly get "Username and/or Password is invalid" Since I can't put in my private key as I don't have any other machine with Sync up, I go to reset my e-mail.

After getting the correct username (I am 100% sure it is correct) and get the captcha code correct, it tells me that an e-mail has been sent to the registered e-mail address.

So, I go to check. I have nothing in my inbox, nothing in my spam. So, I go do the same for about 4 other e-mail addresses, and I don't have anything in there either.

How can I find out what e-mail address has been registered, or how can I reset my password?

I set up Firefox Sync when the first beta or so came out for Firefox 4. Since then, I haven't used it, on any machine or mobile application. Today, I went to go set it up for the release of Firefox 4, and I constantly get "Username and/or Password is invalid" Since I can't put in my private key as I don't have any other machine with Sync up, I go to reset my e-mail. After getting the correct username (I am 100% sure it is correct) and get the captcha code correct, it tells me that an e-mail has been sent to the registered e-mail address. So, I go to check. I have nothing in my inbox, nothing in my spam. So, I go do the same for about 4 other e-mail addresses, and I don't have anything in there either. How can I find out what e-mail address has been registered, or how can I reset my password?

Wšě wotmołwy (3)

Himanshu Garg
Himanshu Garg
more options

Do you have your Sync key with you? Which Yahoo or Gmail or other Id did you enter for resetting your email.

If it was a Yahoo Id then please use Gmail as sometimes it takes time for yahoo to fetch the email.

Wot Himanshu Garg změnjeny

GH0ST
GH0ST Prašer
more options

I do have the Sync Key, and I am 99% sure I used G-mail.

Richard Soderberg
Richard Soderberg
more options

Hi from Mozilla Services Operations. I'm sorry that you had trouble trying to reset your account password.

We fixed an issue earlier this evening that was preventing the "forgot password" emails from being delivered.

If you try resetting your password again, you should receive the email in just a few moments.

Sincerely,

Richard Soderberg, Services Operations

Wot Richard Soderberg změnjeny