When I reopen Firefox my Bookmarks Toolbar is missing
I am running Firefox 4 (I was running the beta 12 version, but I'm assuming it upgraded automatically) on Windows XP SP3.
I use Norton Utilities 14.5.0.120. I use the "Clean your Disks" option, which, among other things, deletes the cache, history, address bar and cookies from my browsers. After I do this and then open Firefox, my window size is reset and my Bookmarks Toolbar is missing. The Bookmarks are all still saved, but I have to recheck the Bookmarks Toolbar option under Toolbars, under View.
I have been using Norton Utilities for about a year now and this never happened before, when I was using earlier versions of Firefox.
I will attach the Troubleshooting info from this session (screen size is correct and Bookmarks Toolbar is in place) and then I will run Norton Utilities "Clean Your Disks" and attempt to post the troubleshooting info from the changed Firefox (probably as a comment).
Thanks
Wšě wotmołwy (3)
Here is the Troubleshooting Info after I used Norton Utilities "Clean Your Disks" Part One:
Application Basics
Name Firefox
Version 4.0
User Agent Mozilla/5.0 (Windows NT 5.1; rv:2.0) Gecko/20100101 Firefox/4.0
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Move Media Player 1.0.0.07103010 true moveplayer@movenetworks.com
Microsoft .NET Framework Assistant 1.2.1 false {20a82645-c095-46ed-80e3-08825760534b}
Norton IPS 2.0 true {BBDA0591-3099-440a-AA10-41764D9DB4DB}
Java Quick Starter 1.0 true jqs@sun.com
Google Translator for Firefox 1.0.6 true translator@zoli.bod
Test Pilot 1.1 true testpilot@labs.mozilla.com
SearchPreview 5.0.1 true {EF522540-89F5-46b9-B6FE-1829E2B572C6}
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar 0
browser.history_expire_days.mirror 180
browser.places.importBookmarksHTML false
browser.places.importDefaults false
browser.places.leftPaneFolderId -1
browser.places.migratePostDataAnnotations false
browser.places.smartBookmarksVersion 2
browser.places.updateRecentTagsUri false
browser.startup.homepage http://us.mc375.mail.yahoo.com/mc/welcome?.rand=55sfabp8nl05a
browser.startup.homepage_override.buildID 20110318052756
browser.startup.homepage_override.mstone rv:2.0
extensions.lastAppVersion 4.0
general.useragent.extra.microsoftdotnet ( .NET CLR 3.5.30729)
gfx.blacklist.direct2d 2
gfx.blacklist.layers.direct3d10 2
gfx.blacklist.layers.direct3d10-1 2
network.cookie.cookieBehavior 1
network.cookie.lifetimePolicy 2
network.cookie.prefsMigrated true
places.database.lastMaintenance 1301671085
places.history.enabled false
places.history.expiration.transient_current_max_pages 63330
places.last_vacuum 1295895296
print.print_printer 1-White Paper-B&W-Brother MFC-9840CDW Printer
print.printer_1-White_Paper-(B&W)-Brother_MFC-9840CDW_Printer.print_bgcolor false
print.printer_1-White_Paper-(B&W)-Brother_MFC-9840CDW_Printer.print_bgimages false
print.printer_1-White_Paper-(B&W)-Brother_MFC-9840CDW_Printer.print_command
print.printer_1-White_Paper-(B&W)-Brother_MFC-9840CDW_Printer.print_downloadfonts false
print.printer_1-White_Paper-(B&W)-Brother_MFC-9840CDW_Printer.print_edge_bottom 0
print.printer_1-White_Paper-(B&W)-Brother_MFC-9840CDW_Printer.print_edge_left 0
print.printer_1-White_Paper-(B&W)-Brother_MFC-9840CDW_Printer.print_edge_right 0
print.printer_1-White_Paper-(B&W)-Brother_MFC-9840CDW_Printer.print_edge_top 0
print.printer_1-White_Paper-(B&W)-Brother_MFC-9840CDW_Printer.print_evenpages true
print.printer_1-White_Paper-(B&W)-Brother_MFC-9840CDW_Printer.print_footercenter
print.printer_1-White_Paper-(B&W)-Brother_MFC-9840CDW_Printer.print_footerleft &PT
print.printer_1-White_Paper-(B&W)-Brother_MFC-9840CDW_Printer.print_footerright &D
print.printer_1-White_Paper-(B&W)-Brother_MFC-9840CDW_Printer.print_headercenter
print.printer_1-White_Paper-(B&W)-Brother_MFC-9840CDW_Printer.print_headerleft &T
print.printer_1-White_Paper-(B&W)-Brother_MFC-9840CDW_Printer.print_headerright &U
print.printer_1-White_Paper-(B&W)-Brother_MFC-9840CDW_Printer.print_in_color true
print.printer_1-White_Paper-(B&W)-Brother_MFC-9840CDW_Printer.print_margin_bottom 0.5
print.printer_1-White_Paper-(B&W)-Brother_MFC-9840CDW_Printer.print_margin_left 0.5
print.printer_1-White_Paper-(B&W)-Brother_MFC-9840CDW_Printer.print_margin_right 0.5
print.printer_1-White_Paper-(B&W)-Brother_MFC-9840CDW_Printer.print_margin_top 0.5
print.printer_1-White_Paper-(B&W)-Brother_MFC-9840CDW_Printer.print_oddpages true
print.printer_1-White_Paper-(B&W)-Brother_MFC-9840CDW_Printer.print_orientation 0
print.printer_1-White_Paper-(B&W)-Brother_MFC-9840CDW_Printer.print_pagedelay 500
print.printer_1-White_Paper-(B&W)-Brother_MFC-9840CDW_Printer.print_paper_data 1
print.printer_1-White_Paper-(B&W)-Brother_MFC-9840CDW_Printer.print_paper_height 11.00
print.printer_1-White_Paper-(B&W)-Brother_MFC-9840CDW_Printer.print_paper_size_type 0
print.printer_1-White_Paper-(B&W)-Brother_MFC-9840CDW_Printer.print_paper_size_unit 0
print.printer_1-White_Paper-(B&W)-Brother_MFC-9840CDW_Printer.print_paper_width 8.50
print.printer_1-White_Paper-(B&W)-Brother_MFC-9840CDW_Printer.print_reversed false
print.printer_1-White_Paper-(B&W)-Brother_MFC-9840CDW_Printer.print_scaling 1.00
print.printer_1-White_Paper-(B&W)-Brother_MFC-9840CDW_Printer.print_shrink_to_fit true
print.printer_1-White_Paper-(B&W)-Brother_MFC-9840CDW_Printer.print_to_file false
print.printer_1-White_Paper-(B&W)-Brother_MFC-9840CDW_Printer.print_unwriteable_margin_bottom 0
print.printer_1-White_Paper-(B&W)-Brother_MFC-9840CDW_Printer.print_unwriteable_margin_left 0
print.printer_1-White_Paper-(B&W)-Brother_MFC-9840CDW_Printer.print_unwriteable_margin_right 0
print.printer_1-White_Paper-(B&W)-Brother_MFC-9840CDW_Printer.print_unwriteable_margin_top 0
print.printer_1-White_Paper-B&W-Brother_MFC-9840CDW_Printer.print_bgcolor false
print.printer_1-White_Paper-B&W-Brother_MFC-9840CDW_Printer.print_bgimages false
print.printer_1-White_Paper-B&W-Brother_MFC-9840CDW_Printer.print_command
print.printer_1-White_Paper-B&W-Brother_MFC-9840CDW_Printer.print_downloadfonts false
print.printer_1-White_Paper-B&W-Brother_MFC-9840CDW_Printer.print_edge_bottom 0
Part Two:
print.printer_1-White_Paper-B&W-Brother_MFC-9840CDW_Printer.print_edge_left 0
print.printer_1-White_Paper-B&W-Brother_MFC-9840CDW_Printer.print_edge_right 0
print.printer_1-White_Paper-B&W-Brother_MFC-9840CDW_Printer.print_edge_top 0
print.printer_1-White_Paper-B&W-Brother_MFC-9840CDW_Printer.print_evenpages true
print.printer_1-White_Paper-B&W-Brother_MFC-9840CDW_Printer.print_footercenter
print.printer_1-White_Paper-B&W-Brother_MFC-9840CDW_Printer.print_footerleft &PT
print.printer_1-White_Paper-B&W-Brother_MFC-9840CDW_Printer.print_footerright &D
print.printer_1-White_Paper-B&W-Brother_MFC-9840CDW_Printer.print_headercenter
print.printer_1-White_Paper-B&W-Brother_MFC-9840CDW_Printer.print_headerleft &T
print.printer_1-White_Paper-B&W-Brother_MFC-9840CDW_Printer.print_headerright &U
print.printer_1-White_Paper-B&W-Brother_MFC-9840CDW_Printer.print_in_color true
print.printer_1-White_Paper-B&W-Brother_MFC-9840CDW_Printer.print_margin_bottom 0.5
print.printer_1-White_Paper-B&W-Brother_MFC-9840CDW_Printer.print_margin_left 0.5
print.printer_1-White_Paper-B&W-Brother_MFC-9840CDW_Printer.print_margin_right 0.5
print.printer_1-White_Paper-B&W-Brother_MFC-9840CDW_Printer.print_margin_top 0.5
print.printer_1-White_Paper-B&W-Brother_MFC-9840CDW_Printer.print_oddpages true
print.printer_1-White_Paper-B&W-Brother_MFC-9840CDW_Printer.print_orientation 0
print.printer_1-White_Paper-B&W-Brother_MFC-9840CDW_Printer.print_pagedelay 500
print.printer_1-White_Paper-B&W-Brother_MFC-9840CDW_Printer.print_paper_data 1
print.printer_1-White_Paper-B&W-Brother_MFC-9840CDW_Printer.print_paper_height 11.00
print.printer_1-White_Paper-B&W-Brother_MFC-9840CDW_Printer.print_paper_size_type 0
print.printer_1-White_Paper-B&W-Brother_MFC-9840CDW_Printer.print_paper_size_unit 0
print.printer_1-White_Paper-B&W-Brother_MFC-9840CDW_Printer.print_paper_width 8.50
print.printer_1-White_Paper-B&W-Brother_MFC-9840CDW_Printer.print_reversed false
print.printer_1-White_Paper-B&W-Brother_MFC-9840CDW_Printer.print_scaling 1.00
print.printer_1-White_Paper-B&W-Brother_MFC-9840CDW_Printer.print_shrink_to_fit true
print.printer_1-White_Paper-B&W-Brother_MFC-9840CDW_Printer.print_to_file false
print.printer_1-White_Paper-B&W-Brother_MFC-9840CDW_Printer.print_unwriteable_margin_bottom 0
print.printer_1-White_Paper-B&W-Brother_MFC-9840CDW_Printer.print_unwriteable_margin_left 0
print.printer_1-White_Paper-B&W-Brother_MFC-9840CDW_Printer.print_unwriteable_margin_right 0
print.printer_1-White_Paper-B&W-Brother_MFC-9840CDW_Printer.print_unwriteable_margin_top 0
print.printer_1-White_Paper_(B&W)_-_Auto_Brother_MFC-9840CDW_Printer_on_Computer.print_bgcolor false
print.printer_1-White_Paper_(B&W)_-_Auto_Brother_MFC-9840CDW_Printer_on_Computer.print_bgimages false
print.printer_1-White_Paper_(B&W)_-_Auto_Brother_MFC-9840CDW_Printer_on_Computer.print_command
print.printer_1-White_Paper_(B&W)_-_Auto_Brother_MFC-9840CDW_Printer_on_Computer.print_downloadfonts false
print.printer_1-White_Paper_(B&W)_-_Auto_Brother_MFC-9840CDW_Printer_on_Computer.print_edge_bottom 0
print.printer_1-White_Paper_(B&W)_-_Auto_Brother_MFC-9840CDW_Printer_on_Computer.print_edge_left 0
print.printer_1-White_Paper_(B&W)_-_Auto_Brother_MFC-9840CDW_Printer_on_Computer.print_edge_right 0
print.printer_1-White_Paper_(B&W)_-_Auto_Brother_MFC-9840CDW_Printer_on_Computer.print_edge_top 0
print.printer_1-White_Paper_(B&W)_-_Auto_Brother_MFC-9840CDW_Printer_on_Computer.print_evenpages true
print.printer_1-White_Paper_(B&W)_-_Auto_Brother_MFC-9840CDW_Printer_on_Computer.print_footercenter
print.printer_1-White_Paper_(B&W)_-_Auto_Brother_MFC-9840CDW_Printer_on_Computer.print_footerleft &PT
print.printer_1-White_Paper_(B&W)_-_Auto_Brother_MFC-9840CDW_Printer_on_Computer.print_footerright &D
print.printer_1-White_Paper_(B&W)_-_Auto_Brother_MFC-9840CDW_Printer_on_Computer.print_headercenter
print.printer_1-White_Paper_(B&W)_-_Auto_Brother_MFC-9840CDW_Printer_on_Computer.print_headerleft &T
print.printer_1-White_Paper_(B&W)_-_Auto_Brother_MFC-9840CDW_Printer_on_Computer.print_headerright &U
print.printer_1-White_Paper_(B&W)_-_Auto_Brother_MFC-9840CDW_Printer_on_Computer.print_in_color true
print.printer_1-White_Paper_(B&W)_-_Auto_Brother_MFC-9840CDW_Printer_on_Computer.print_margin_bottom 0.5
print.printer_1-White_Paper_(B&W)_-_Auto_Brother_MFC-9840CDW_Printer_on_Computer.print_margin_left 0.5
print.printer_1-White_Paper_(B&W)_-_Auto_Brother_MFC-9840CDW_Printer_on_Computer.print_margin_right 0.5
print.printer_1-White_Paper_(B&W)_-_Auto_Brother_MFC-9840CDW_Printer_on_Computer.print_margin_top 0.5
print.printer_1-White_Paper_(B&W)_-_Auto_Brother_MFC-9840CDW_Printer_on_Computer.print_oddpages true
print.printer_1-White_Paper_(B&W)_-_Auto_Brother_MFC-9840CDW_Printer_on_Computer.print_orientation 0
print.printer_1-White_Paper_(B&W)_-_Auto_Brother_MFC-9840CDW_Printer_on_Computer.print_pagedelay 500
print.printer_1-White_Paper_(B&W)_-_Auto_Brother_MFC-9840CDW_Printer_on_Computer.print_paper_data 1
print.printer_1-White_Paper_(B&W)_-_Auto_Brother_MFC-9840CDW_Printer_on_Computer.print_paper_height 11.00
print.printer_1-White_Paper_(B&W)_-_Auto_Brother_MFC-9840CDW_Printer_on_Computer.print_paper_size_type 0
print.printer_1-White_Paper_(B&W)_-_Auto_Brother_MFC-9840CDW_Printer_on_Computer.print_paper_size_unit 0
print.printer_1-White_Paper_(B&W)_-_Auto_Brother_MFC-9840CDW_Printer_on_Computer.print_paper_width 8.50
print.printer_1-White_Paper_(B&W)_-_Auto_Brother_MFC-9840CDW_Printer_on_Computer.print_reversed false
print.printer_1-White_Paper_(B&W)_-_Auto_Brother_MFC-9840CDW_Printer_on_Computer.print_scaling 1.00
print.printer_1-White_Paper_(B&W)_-_Auto_Brother_MFC-9840CDW_Printer_on_Computer.print_shrink_to_fit true
print.printer_1-White_Paper_(B&W)_-_Auto_Brother_MFC-9840CDW_Printer_on_Computer.print_to_file false
print.printer_1-White_Paper_(B&W)_-_Auto_Brother_MFC-9840CDW_Printer_on_Computer.print_unwriteable_margin_bottom 0
print.printer_1-White_Paper_(B&W)_-_Auto_Brother_MFC-9840CDW_Printer_on_Computer.print_unwriteable_margin_left 0
print.printer_1-White_Paper_(B&W)_-_Auto_Brother_MFC-9840CDW_Printer_on_Computer.print_unwriteable_margin_right 0
print.printer_1-White_Paper_(B&W)_-_Auto_Brother_MFC-9840CDW_Printer_on_Computer.print_unwriteable_margin_top 0
print.printer_Auto_HP_OfficeJet_K80xi_on_COMPUTER.print_bgcolor false
print.printer_Auto_HP_OfficeJet_K80xi_on_COMPUTER.print_bgimages false
print.printer_Auto_HP_OfficeJet_K80xi_on_COMPUTER.print_command
print.printer_Auto_HP_OfficeJet_K80xi_on_COMPUTER.print_downloadfonts false
print.printer_Auto_HP_OfficeJet_K80xi_on_COMPUTER.print_edge_bottom 0
print.printer_Auto_HP_OfficeJet_K80xi_on_COMPUTER.print_edge_left 0
print.printer_Auto_HP_OfficeJet_K80xi_on_COMPUTER.print_edge_right 0
print.printer_Auto_HP_OfficeJet_K80xi_on_COMPUTER.print_edge_top 0
print.printer_Auto_HP_OfficeJet_K80xi_on_COMPUTER.print_evenpages true
print.printer_Auto_HP_OfficeJet_K80xi_on_COMPUTER.print_footercenter
print.printer_Auto_HP_OfficeJet_K80xi_on_COMPUTER.print_footerleft &PT
print.printer_Auto_HP_OfficeJet_K80xi_on_COMPUTER.print_footerright &D
print.printer_Auto_HP_OfficeJet_K80xi_on_COMPUTER.print_headercenter
print.printer_Auto_HP_OfficeJet_K80xi_on_COMPUTER.print_headerleft &T
print.printer_Auto_HP_OfficeJet_K80xi_on_COMPUTER.print_headerright &U
print.printer_Auto_HP_OfficeJet_K80xi_on_COMPUTER.print_in_color true
print.printer_Auto_HP_OfficeJet_K80xi_on_COMPUTER.print_margin_bottom 0.5
print.printer_Auto_HP_OfficeJet_K80xi_on_COMPUTER.print_margin_left 0.5
print.printer_Auto_HP_OfficeJet_K80xi_on_COMPUTER.print_margin_right 0.5
print.printer_Auto_HP_OfficeJet_K80xi_on_COMPUTER.print_margin_top 0.5
print.printer_Auto_HP_OfficeJet_K80xi_on_COMPUTER.print_oddpages true
print.printer_Auto_HP_OfficeJet_K80xi_on_COMPUTER.print_orientation 0
print.printer_Auto_HP_OfficeJet_K80xi_on_COMPUTER.print_pagedelay 500
print.printer_Auto_HP_OfficeJet_K80xi_on_COMPUTER.print_paper_data 1
print.printer_Auto_HP_OfficeJet_K80xi_on_COMPUTER.print_paper_height 11.00
print.printer_Auto_HP_OfficeJet_K80xi_on_COMPUTER.print_paper_size_type 0
Part Three:
print.printer_Auto_HP_OfficeJet_K80xi_on_COMPUTER.print_paper_size_unit
0
print.printer_Auto_HP_OfficeJet_K80xi_on_COMPUTER.print_paper_width 8.50
print.printer_Auto_HP_OfficeJet_K80xi_on_COMPUTER.print_reversed false
print.printer_Auto_HP_OfficeJet_K80xi_on_COMPUTER.print_scaling 1.00
print.printer_Auto_HP_OfficeJet_K80xi_on_COMPUTER.print_shrink_to_fit true
print.printer_Auto_HP_OfficeJet_K80xi_on_COMPUTER.print_to_file false
print.printer_Auto_HP_OfficeJet_K80xi_on_COMPUTER.print_unwriteable_margin_bottom 0
print.printer_Auto_HP_OfficeJet_K80xi_on_COMPUTER.print_unwriteable_margin_left 0
print.printer_Auto_HP_OfficeJet_K80xi_on_COMPUTER.print_unwriteable_margin_right 0
print.printer_Auto_HP_OfficeJet_K80xi_on_COMPUTER.print_unwriteable_margin_top 0
print.printer_PDF995.print_bgcolor false
print.printer_PDF995.print_bgimages false
print.printer_PDF995.print_command
print.printer_PDF995.print_downloadfonts false
print.printer_PDF995.print_edge_bottom 0
print.printer_PDF995.print_edge_left 0
print.printer_PDF995.print_edge_right 0
print.printer_PDF995.print_edge_top 0
print.printer_PDF995.print_evenpages true
print.printer_PDF995.print_footercenter
print.printer_PDF995.print_footerleft &PT
print.printer_PDF995.print_footerright &D
print.printer_PDF995.print_headercenter
print.printer_PDF995.print_headerleft &T
print.printer_PDF995.print_headerright &U
print.printer_PDF995.print_in_color true
print.printer_PDF995.print_margin_bottom 0.5
print.printer_PDF995.print_margin_left 0.5
print.printer_PDF995.print_margin_right 0.5
print.printer_PDF995.print_margin_top 0.5
print.printer_PDF995.print_oddpages true
print.printer_PDF995.print_orientation 0
print.printer_PDF995.print_pagedelay 500
print.printer_PDF995.print_paper_data 1
print.printer_PDF995.print_paper_height 11.00
print.printer_PDF995.print_paper_size_type 0
print.printer_PDF995.print_paper_size_unit 0
print.printer_PDF995.print_paper_width 8.50
print.printer_PDF995.print_reversed false
print.printer_PDF995.print_scaling 1.00
print.printer_PDF995.print_shrink_to_fit true
print.printer_PDF995.print_to_file false
print.printer_PDF995.print_unwriteable_margin_bottom 0
print.printer_PDF995.print_unwriteable_margin_left 0
print.printer_PDF995.print_unwriteable_margin_right 0
print.printer_PDF995.print_unwriteable_margin_top 0
privacy.clearOnShutdown.offlineApps true
privacy.donottrackheader.enabled true
privacy.item.cookies true
privacy.item.offlineApps true
privacy.popups.showBrowserMessage false
privacy.sanitize.migrateFx3Prefs true
privacy.sanitize.promptOnSanitize false
privacy.sanitize.sanitizeOnShutdown true
security.warn_viewing_mixed false
Graphics
Adapter Description Mobile Intel(R) 4 Series Express Chipset Family
Vendor ID 8086
Device ID 2a42
Adapter RAM Unknown
Adapter Drivers igxprd32
Driver Version 6.14.10.4953
Driver Date 5-21-2008
Direct2D Enabled false
DirectWrite Enabled false (0.0.0.0, font cache n/a)
WebGL Renderer (WebGL unavailable)
GPU Accelerated Windows 0/1