Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Both the download and cookie exception dialogs are empty. I know there are entries there but I can't see them. This has been a problem since release 5.0 on Mac OSX.

  • 4 wotmołwy
  • 14 ma tutón problem
  • 2 napohladaj
  • Poslednja wotmołwa wot FrogAZ

more options

They're empty, no entries. When I download a file I can see the download progress but once the download is finished the entry disappears.

The Cookie Exceptions list is always empty. But I know the list contains entries because I have Firefox configured to ask me about allowing cookies. So there should be many entries with sites either allowed, allowed for session, or denied.

They're empty, no entries. When I download a file I can see the download progress but once the download is finished the entry disappears. The Cookie Exceptions list is always empty. But I know the list contains entries because I have Firefox configured to ask me about allowing cookies. So there should be many entries with sites either allowed, allowed for session, or denied.

Wšě wotmołwy (4)

more options

Firefox > Preferences > Privacy > Firefox will: "Use custom settings for history" > [X] "Remember download history"


The file "permissions.sqlite" stores 'allow' and 'block' exceptions for cookies, images, pop-up windows, and extensions (software) installation.
You can try to delete that file in case there is a problem with it.


You can also try:

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

Remember Download History - that worked.

Had to delete my "permissions.sqlite" file.

more options

I had the same issue: Exception list empty, but exceptions still present. I've inspected my permissions.sqlite file and found an entry with permission set to -1. After changing this to 1, all exceptions were visible again.

more options

Interesting. Can you give an example so I can find an example. Sometimes the files are completely blank.