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Why does Firefox crashes and support takes me around and around in circles

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merryrain
merryrain
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Firefox won't open and I get the crash reporter instead. I used to have firefox and was re downloading it, but now it just crashes when I try to open it. Online support does nothing but run me around in circles!!!!

Firefox won't open and I get the crash reporter instead. I used to have firefox and was re downloading it, but now it just crashes when I try to open it. Online support does nothing but run me around in circles!!!!

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cor-el
cor-el
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With which Firefox version do you have the crashes?

See: