Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Tuta nitka je so archiwowała. Prošu stajće nowe prašenje, jeli pomoc trjebaće.

Firefox 8 not displaying addons, error code:sec_error_unknown_issuer

  • 3 wotmołwy
  • 8 ma tutón problem
  • 8 napohladow
  • Poslednja wotmołwa wot cor-el

bmagan
bmagan
more options

I receive the following error message when opening the addons tool bar...

support.mozilla.com uses an invalid security certificate.

The certificate is not trusted because the issuer certificate is unknown.

(Error code: sec_error_unknown_issuer)

I receive the following error message when opening the addons tool bar... support.mozilla.com uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. (Error code: sec_error_unknown_issuer)

Wšě wotmołwy (3)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

Check the date and time in the clock on your computer: (double) click the clock icon on the Windows Taskbar.

bmagan
bmagan Prašer
more options

Thanks for the reply, but I checked and my date and time system settings are correct. Is there another reason why this would be happening. I have uninstalled/reinstalled firefox a number of times with no success.

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

Did you check the details of that certificate like the issuer and when it is valid by retrieving the certificate?

  • Click the link at the bottom of the error page: "I Understand the Risks"

Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".

  • Click the "View..." button and inspect the certificate and check who is the issuer.

You can see more Details like intermediate certificates that are used in the Details pane.