Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Tuta nitka je so archiwowała. Prošu stajće nowe prašenje, jeli pomoc trjebaće.

Firefox worked on my laptop in UK, but here in USA, it does not work on my Brighthouse Wireless Network, but Internet explorer does. What setting do I ned to change?

  • 1 wotmołwa
  • 1 ma tutón problem
  • 5 napohladow
  • Poslednja wotmołwa wot cor-el

DAVIDWEST47
DAVIDWEST47
more options

As above, I have also tried downloading a later version, also tried downloading Google Chrome, none work. I have tried using my laptop at several different wifi connections in USA and Firefox does not work on any. So it is not a wifi set up problem in our home in USA. I am running X.P and I.E 6. When I downloaded I.E 8 that would not work either, so I had to re set the laptop back to a date a week ago. Unable to access certain bank sites with I.E 6, that is why I use Firefox. Any suggestions appreciated. This is the message I get

"Unable to connect Firefox can't establish a connection to the server at webmail.apscontrol.com. The site could be temporarily unavailable or too busy. Try again in a few 

   moments.
 If you are unable to load any pages, check your computer's network
   connection.
 If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
As above, I have also tried downloading a later version, also tried downloading Google Chrome, none work. I have tried using my laptop at several different wifi connections in USA and Firefox does not work on any. So it is not a wifi set up problem in our home in USA. I am running X.P and I.E 6. When I downloaded I.E 8 that would not work either, so I had to re set the laptop back to a date a week ago. Unable to access certain bank sites with I.E 6, that is why I use Firefox. Any suggestions appreciated. This is the message I get "Unable to connect Firefox can't establish a connection to the server at webmail.apscontrol.com. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

Wšě wotmołwy (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"