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On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

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Dalše informacije

this pop up appears every time I load firefox. I manually have to ok before firefox is loaded.

  • 4 wotmołwy
  • 6 ma tutón problem
  • 8 napohladow
  • Poslednja wotmołwa wot bigted19

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load: TypeError: Components.classes['@checkpoint.com/XPCOMTrustCheckerMozilla/TrustCheckerMozilla;1'] is undefined

load: TypeError: Components.classes['@checkpoint.com/XPCOMTrustCheckerMozilla/TrustCheckerMozilla;1'] is undefined

Wubrane rozrisanje

That issue is caused by a ZoneAlarm extension or toolbar.


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

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Wšě wotmołwy (4)

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hi, thanks for the link but it doesn't seem to supply any answers.

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Wubrane rozrisanje

That issue is caused by a ZoneAlarm extension or toolbar.


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

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Thank you. That worked. I started in safe mode with add ons disabled. I then checked the list and disabled all extensions with a note that said they were incompatible with this version of firefox. I then rstarted in normal mode and the problem is solved.