hello jakebe2, unfortunately this is a known regression in firefox 13 - there's nothing you can do on your end at the moment in order to troubleshoot the issue. but expect a fix in the coming few days...

This is a bug caused by the usage of globalStorage that is longer supported in Firefox 13+.

• bug 736731 - Hotmail no longer auto-updates (due to "globalStorage" removal)

(please do not comment in bug reports)

I don't know what GlobalStorage is but will the bug be fixed soon? This is irritating not knowing when I have new email.

Firefox 13.0.1 is scheduled to be released on Friday 2012-06-15. It will include a fix for the Hotmail issue along with a few other updates.

If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

The bugs still have a status of new, so it is not sure that the bug will be fixed in time.

• bug 762170 - Windows Messenger does not load within hotmail.com
• bug 736731 - Hotmail no longer auto-updates (due to "globalStorage" removal)

Firefox 13.0.1 being released Friday, 2012-06-15; the items being corrected (including the Hotmail issue) are detailed here -->https://support.mozilla.org/en-US/forums/contributors/708443

• please do not post in that forum as it is intended for contributors to discuss and share information about Firefox issues
• that forum is NOT for posting Firefox questions or problems

Firefox 13.0.1 has been released:

• Run update Help > About Firefox > Check for Updates
• Full installer --> https://www.mozilla.org/en-US/firefox/all.html

That update solved the problem! Thank you for your help!