Firefox taken over by " qone8.com"! how do i get rid of it.
"qone8.com" has taken control of Firefox. I have tried everything and have also goggled the problem. I have reinstalled Firefox but it returns. I have Windows 7. All the Maleware i know has not done it. I have also been through the registry and deleted all files that mention the name. Help would be appreciated.
Kiválasztott megoldás
Thanks mate, it's been very helpful...
Válasz olvasása eredeti szövegkörnyezetben 👍 0Összes válasz (2)
You should always pay attention when installing software because often, a software installer includes optional installs, such as this adware. Be very careful what you agree to install.
Adware gets on your computer after you have installed a freeware software (video recording/streaming, download-managers or PDF creators) that had bundled into their installation this browser hijacker.
You can use the below steps to revert back to adware-less Firefox.
1) Reset Prefs
- Navigate to about:config in your Address Bar
- Press the "I'll be careful, I promise!" button to proceed
- Search for qone8 and reset all prefs that pull up by right clicking > Reset
2) Remove any programs that you don't recognize or remember installing from your Control Panel (Start > Control Panel > Uninstall a Program)
3) Remove any extensions that you don't recognize or remember installing from Firefox.
- Firefox 29 and above:(Press the menu button (The image "new fx menu" does not exist. > Add-ons > Extensions)
- Firefox 28 and below:(Go to the orange Firefox button > Add-ons > Extensions)
4) Download ADW Cleaner to wipe out any remnants of the adware.
5) Do a malware check with some malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- Malwarebytes' Anti-Malware:
http://www.malwarebytes.org/mbam.php - SuperAntispyware:
http://www.superantispyware.com/ - Microsoft Safety Scanner:
http://www.microsoft.com/security/scanner/en-us/default.aspx - Windows Defender: Home Page:
http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Spybot Search & Destroy:
http://www.safer-networking.org/en/index.html - Kasperky Free Security Scan:
http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
- Anti-rootkit utility TDSSKiller:
http://support.kaspersky.com/5350?el=88446
See also:
- "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
Kiválasztott megoldás
Thanks mate, it's been very helpful...