Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Támogatás keresése

Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

További tudnivalók

A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.

Can't update my out of date addons - I followed the links where it says update now but it is not working, I have restarted my browser and my hole PC

  • 4 válasz
  • 1 embernek van ilyen problémája
  • 3 megtekintés
  • Utolsó üzenet ettől: FredMcD

more options

The plug-ins im having problems with are quicktime plug-in & Shockwave for Director Plug-in

Quicktime always says there out of date I have clicked the update now buttons and follow the links to download and I get the save now window and they just disappear and do not download and are not in the Download history

and the Shockwave I follow the links it goes through the step windows and nothing happens and frezzes on the 3rd windows

I am running windows 7 on a desktop PC

The plug-ins im having problems with are quicktime plug-in & Shockwave for Director Plug-in Quicktime always says there out of date I have clicked the update now buttons and follow the links to download and I get the save now window and they just disappear and do not download and are not in the Download history and the Shockwave I follow the links it goes through the step windows and nothing happens and frezzes on the 3rd windows I am running windows 7 on a desktop PC

Összes válasz (4)

more options

(1) QuickTime

This is the download page I get: http://www.apple.com/quicktime/download/

I tried it 3-4 times (click the button, click Save, go back, try again) and never got the dialog to save the file. This error showed up in the Browser Console:

[Exception... "Component returned failure code: 0x80004002 (NS_NOINTERFACE) [nsIInterfaceRequestor.getInterface]"  nsresult: "0x80004002 (NS_NOINTERFACE)"  location: "JS frame :: resource://gre/components/nsHelperAppDlg.js :: nsUnknownContentTypeDialog.prototype.promptForSaveToFileAsync/< :: line 256"  data: no]

I reloaded the page using Ctrl+Shift+r to bypass any old cached files for the site and tried again, and this time I got the dialog to choose a location to save the file. But it didn't download. This error showed up in the Browser Console:

[Exception... "[JavaScript Error: "can't access dead object" {file: "resource://gre/modules/DownloadLastDir.jsm" line: 176}]'[JavaScript Error: "can't access dead object" {file: "resource://gre/modules/DownloadLastDir.jsm" line: 176}]' when calling method: [nsIContentPrefCallback2::handleCompletion]"  nsresult: "0x80570021 (NS_ERROR_XPC_JAVASCRIPT_ERROR_WITH_DETAILS)"  location: "JS frame :: resource://gre/modules/ContentPrefService2.jsm :: safeCallback :: line 852"  data: yes]

I can't figure out the problem here, it's like Firefox and the Apple server are not communicating correctly.

(2) Shockwave for Director

I haven't tested this one; this is a plugin that I disabled long ago and have never had to re-enable.

more options

hmmm think your onto something must be some kind of Mozilla apple thing

Would prefer a just delete button for addons I no longer use but for now I like to keep them up to date just so there are no vulnerabilities even if I no longer use them

more options

I just went to http://www.apple.com/quicktime/download/ I got the download without any problem.

QuickTime 7.7.5 for Windows XP, Windows Vista or Windows 7

http://support.apple.com/downloads/#quicktime Previous Versions of QuickTime for Mac and Windows

more options

Start Firefox in Safe Mode {web link} While you are in safe mode; Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.