Támogatás keresése

Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

További tudnivalók

A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.

Firefox crashes

  • 1 válasz
  • 2 embernek van ilyen problémája
  • 7 megtekintés
  • Utolsó üzenet ettől: Aman Routh

more options

Firefox continuously crashes. May be a problem with my adapter but I don't know for sure. Can I get some help on the subject?

Also as reference my last 5 crash report logs are as follows

1. Crash ID: bp-46412aa6-a88a-4dc5-b3f2-9d49e2140820 2. Crash ID: bp-24588a66-0283-41e2-b7a0-535292140820 3. Crash ID: bp-6df462e8-7216-4da1-a377-8284a2140820 4. Crash ID: bp-50d8da44-0582-4f9a-b6a9-fa9a62140820 5. Crash ID: bp-36b8c176-e7e6-4d43-80a8-baa262140820

Firefox continuously crashes. May be a problem with my adapter but I don't know for sure. Can I get some help on the subject? Also as reference my last 5 crash report logs are as follows 1. Crash ID: bp-46412aa6-a88a-4dc5-b3f2-9d49e2140820 2. Crash ID: bp-24588a66-0283-41e2-b7a0-535292140820 3. Crash ID: bp-6df462e8-7216-4da1-a377-8284a2140820 4. Crash ID: bp-50d8da44-0582-4f9a-b6a9-fa9a62140820 5. Crash ID: bp-36b8c176-e7e6-4d43-80a8-baa262140820

Összes válasz (1)

more options

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test.

   http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/ 

Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

   Malwarebytes' Anti-Malware:
   http://www.malwarebytes.org/mbam.php
   AdwCleaner:
   http://www.bleepingcomputer.com/download/adwcleaner/
   http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
   SuperAntispyware:
   http://www.superantispyware.com/
   Microsoft Safety Scanner:
   http://www.microsoft.com/security/scanner/en-us/default.aspx
   Windows Defender:
   http://windows.microsoft.com/en-us/windows/using-defender
   Spybot Search & Destroy:
   http://www.safer-networking.org/en/index.html
   Kasperky Free Security Scan:
   http://www.kaspersky.com/security-scan 

You can also do a check for a rootkit infection with TDSSKiller.

   Anti-rootkit utility TDSSKiller:
   http://support.kaspersky.com/5350?el=88446 

See also:

   "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked