We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Támogatás keresése

Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

További tudnivalók

A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.

Account log after Mozbackup restore causes all records / all files to delete.

  • 1 válasz
  • 1 embernek van ilyen problémája
  • 1 megtekintés
  • Utolsó üzenet ettől: Toad-Hall

CharioteerVII
CharioteerVII
more options

Thunderbird 31.1.1 Mozback 1.5.1 Backup role file 24.5.0 Mozbackup choice of file 31.1.1

Whenever I try to use Mozbackup to restore my database, everything looks fine. The number of messages, etc., you'd think you're set to log on and go.

As soon as I log on to my (only) account, everything is deleted. Everything. And it is being deleted one by one, not a mass dump. 

Anything I can/do before logging in is fine.  But that doesn't allow dump load.

I can't find some way to export/import, either. Requires log on.

Please. Lots of important messages.

Thunderbird 31.1.1 Mozback 1.5.1 Backup role file 24.5.0 Mozbackup choice of file 31.1.1 Whenever I try to use Mozbackup to restore my database, everything looks fine. The number of messages, etc., you'd think you're set to log on and go. As soon as I log on to my (only) account, everything is deleted. Everything. And it is being deleted one by one, not a mass dump. Anything I can/do before logging in is fine. But that doesn't allow dump load. I can't find some way to export/import, either. Requires log on. Please. Lots of important messages.

Összes válasz (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

re: Whenever I try to use Mozbackup to restore my database,

database? Perhaps you mean Profile?

Do you have a Pop mail account or IMAP mail account?

I suspect that it is an IMAP mail account. When you connect to the server, it will synchronise with server, so making your Thunderbird match the server. As the emails have just been added to the Thunderbird copy and not the server, I think you are seeing those emails removed because they are not on the server.

Instead, put all backup emails into 'Local Folders'. Then connect with server to GetMail. Now move the emails into the IMAP mail account to get onto the server. do a few at first. check they are on the server.

Note the file created by MozBackup is *.pcv Edit the .pcv to say .zip then you can unzip the file to see individual files and folders. You can then use ImportExporttool to move them into Local Folders. More info:

ImportExporttool addon: