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Hello is showing the rear facing camera on my Surface Pro insted of the front facing camera. How can I fix this?

  • 2 válasz
  • 10 embernek van ilyen problémája
  • 2 megtekintés
  • Utolsó üzenet ettől: BigRan

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Each time I start a Hello session, the wrong camera is displayed. I have a Microsoft Surface Pro. Is there an option to select which camera will be used?

Each time I start a Hello session, the wrong camera is displayed. I have a Microsoft Surface Pro. Is there an option to select which camera will be used?

Összes válasz (2)

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HI mnusser, In the sharing settings for the camera, it is possible to select the listed cameras.

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I have Surface Pro 3, and doesn't matter which camera I select it errors with - 'an error has occurred please try again.' I try again and it chooses rear facing camera every time. I select the front, it selects the rear. I've tried about:permissions, also tried having my friends start conversation so I can choose which camera on start up. I've tried with two computers side by side in my shop, trying all suggestions I've found in this forum. I have noticed when I choose rear camera no error is received, chat starts immediately, but when i choose front camera it throws error, then seems to/or must pick rear camera to clear error by it's own decision, then chat begins with wrong camera.