Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Támogatás keresése

Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

További tudnivalók

A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.

I cannot open my HTML messages in my email on firefox

  • 3 válasz
  • 5 embernek van ilyen problémája
  • 14 megtekintés
  • Utolsó üzenet ettől: grapevine

grapevine
grapevine
more options

when I open my e mails on Safe-mail with Firefox I cannot open my HTML messages. It just comes as a blank page and says new tab at the top of the screen. I dont have this problem if I use Internet Explorer, but I much prefer to use Firefox and it is a nuisance having to use Internet Explorer just to open my HTML messages, and I get an awful lot of them.

Can you help solve this problem please?

when I open my e mails on Safe-mail with Firefox I cannot open my HTML messages. It just comes as a blank page and says new tab at the top of the screen. I dont have this problem if I use Internet Explorer, but I much prefer to use Firefox and it is a nuisance having to use Internet Explorer just to open my HTML messages, and I get an awful lot of them. Can you help solve this problem please?

Kiválasztott megoldás

Does this also happen if you change the preference to opening in the same window: http://www.safe-mail.net/support/eng/.../index.html

Enabling keywords can view the format with html tags, does this also make a difference?

And does it make a difference if you change View > Page Style and reloading the page?

Válasz olvasása eredeti szövegkörnyezetben 👍 1

Összes válasz (3)

guigs
guigs
more options

Kiválasztott megoldás

Does this also happen if you change the preference to opening in the same window: http://www.safe-mail.net/support/eng/.../index.html

Enabling keywords can view the format with html tags, does this also make a difference?

And does it make a difference if you change View > Page Style and reloading the page?

grapevine
grapevine Kérdés tulajdonosa
more options

grapevine said

when I open my e mails on Safe-mail with Firefox I cannot open my HTML messages. It just comes as a blank page and says new tab at the top of the screen. I dont have this problem if I use Internet Explorer, but I much prefer to use Firefox and it is a nuisance having to use Internet Explorer just to open my HTML messages, and I get an awful lot of them. Can you help solve this problem please?
grapevine
grapevine Kérdés tulajdonosa
more options

Dear Guigs2 Thank you a million times. Being a dumb blonde I did not know about the preferences window. As soon as I changed it from the link you suggested to open in the same window, hey presto it worked. I am very grateful.