Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Támogatás keresése

Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

További tudnivalók

A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.

duplicate emails

  • 1 válasz
  • 1 embernek van ilyen problémája
  • 1 megtekintés
  • Utolsó üzenet ettől: Zenos

tech552
tech552
more options

One of our customers, using Mozilla Thunderbird, geneller@frontiernet.net called in complaining about getting duplicate emails messages. Do you have a fix for this? I cannot see any duplicates in her Frontier webmail account but she claims that some of her messages have been sent back to her inbox over 100 times and she is tired of having to re-delete everything she has just deleted. Thank you for your assistance.

One of our customers, using Mozilla Thunderbird, geneller@frontiernet.net called in complaining about getting duplicate emails messages. Do you have a fix for this? I cannot see any duplicates in her Frontier webmail account but she claims that some of her messages have been sent back to her inbox over 100 times and she is tired of having to re-delete everything she has just deleted. Thank you for your assistance.

Összes válasz (1)

Zenos
Zenos
more options

The usual solution is that something interferes with the download such that Thunderbird cannot sign it off as having completed, so it attempts again at the next connection.

Possible causes:

  • improperly formatted or structured message
  • AV software

We normally advise going to the webmail site to delete it.