We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Támogatás keresése

Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

További tudnivalók

A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.

why does the get message button not get messages?

  • 3 válasz
  • 2 embernek van ilyen problémája
  • 6 megtekintés
  • Utolsó üzenet ettől: amanchesterman

more options

The get messages button will not get messages. Nor will it get messages when I left click on the email account and then choose get messages from the pop up menu. The only way that I have found to get messages in to close thunderbird and then re-open it. Is this a know issue? and what is the fix? Thanks Kelly

The get messages button will not get messages. Nor will it get messages when I left click on the email account and then choose get messages from the pop up menu. The only way that I have found to get messages in to close thunderbird and then re-open it. Is this a know issue? and what is the fix? Thanks Kelly

Összes válasz (3)

more options

It's a known issue at present for people whose email is provided by a company called Charter: there have been several posts recently reporting this behaviour. A couple of months ago (if I remember correctly) there was a similar problem with a company called GoDaddy.

more options

Yes I have Charter. Is there a fix? Kelly

more options

I haven't seen a fix reported here. But posts reporting odd behaviour with Charter continue -- here's one from a few minutes ago: https://support.mozilla.org/en-US/questions/1122086