Támogatás keresése

Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

További tudnivalók

A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.

Passwords fail to sync; frequent disconnect

  • 2 válasz
  • 1 embernek van ilyen problémája
  • 2 megtekintés
  • Utolsó üzenet ettől: yannisee

more options

Hi gentlefolk! I run Firefox on my Ubuntu laptop, my work Win7 laptop and my iPhone 5. All versions are up to date. I recently upgraded my Ubuntu laptop from 14.04 to 16.04. Since the upgrade, Firefox Sync has been misbehaving on the Ubuntu installation: - Passwords have not syncronised (but Bookmarks and Add-ons have) - Master Password is not set and attempting to set it (to the same password as on my other installations) fails - The list of saved passwords is empty - Sync frequently disconnects - When I attempt to reconnnect, I usually get the error message "you must be connected to the internet to sign in" - usually only the first time, after that it connects but passwords still don't sync

I've tried uninstalling FF and manually removing the relevant folders in 'etc' and 'usr', all to no avail. Saved passwords and Master Password are working fine on the Win7 installation. I have not recently changed the password or any Firefox Account information.

Thanks in advance for any thoughts. Yannisee

Hi gentlefolk! I run Firefox on my Ubuntu laptop, my work Win7 laptop and my iPhone 5. All versions are up to date. I recently upgraded my Ubuntu laptop from 14.04 to 16.04. Since the upgrade, Firefox Sync has been misbehaving on the Ubuntu installation: - Passwords have not syncronised (but Bookmarks and Add-ons have) - Master Password is not set and attempting to set it (to the same password as on my other installations) fails - The list of saved passwords is empty - Sync frequently disconnects - When I attempt to reconnnect, I usually get the error message "you must be connected to the internet to sign in" - usually only the first time, after that it connects but passwords still don't sync I've tried uninstalling FF and manually removing the relevant folders in 'etc' and 'usr', all to no avail. Saved passwords and Master Password are working fine on the Win7 installation. I have not recently changed the password or any Firefox Account information. Thanks in advance for any thoughts. Yannisee

Módosította: yannisee,

Kiválasztott megoldás

Update. I finally tried the "Refresh Firefox" option and so far, so good!

Válasz olvasása eredeti szövegkörnyezetben 👍 0

Összes válasz (2)

more options

Kiválasztott megoldás

Update. I finally tried the "Refresh Firefox" option and so far, so good!

Módosította: yannisee,

more options

After three days, it looks like that did the trick. It seems that creating the new profile was the key.