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Can you tell me what to do to fix firefox and netflix? For several days now firefox will not play videos on netflix.

  • 3 válasz
  • 3 embernek van ilyen problémája
  • 1 megtekintés
  • Utolsó üzenet ettől: FredMcD

lesliegiggles
lesliegiggles
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I get a message saying firefox is loading a fix for the videos on Netflix. For several days now. Since I'm paying for Netflix, I am going to stop using Firefox if a fix is not in the works soon. I am not tech-savvy so please don't tell me to do anything complicated. Someone please help! I have a Windows 7 Pro 64-bit laptop.

I get a message saying firefox is loading a fix for the videos on Netflix. For several days now. Since I'm paying for Netflix, I am going to stop using Firefox if a fix is not in the works soon. I am not tech-savvy so please don't tell me to do anything complicated. Someone please help! I have a Windows 7 Pro 64-bit laptop.

Összes válasz (3)

FredMcD
FredMcD
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bernieb2 said

I get a message saying firefox is loading a fix for the videos on Netflix

I don't know if this is a real update. Stop it from running for now.

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

lesliegiggles
lesliegiggles Kérdés tulajdonosa
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It's a black screen with the note at the top. That's all there is. Does anyone out there know what's up with that? It works in Chrome.

FredMcD
FredMcD
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And the note says it's doing a fix? I don't use Netflix, you will have to wait for someone who does.

See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration