Támogatás keresése

Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

További tudnivalók

A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.

We are facing one problem with Firefox to preview PDF (using build in pdf viewer), When PDF opens, it is displaying only first page with 180 degree orientation

  • 3 válasz
  • 1 embernek van ilyen problémája
  • 14 megtekintés
  • Utolsó üzenet ettől: philipp

more options

Our one of the user of our application has reported that for particular one PDF they were facing issues with Mozilla preview.

In Chrome and IE it is working fine.

Problem while previewing PDF is its only showing one page but actual pdf has 8 pages and the first page is rotated to 180 degrees.

If I use Adobe as application view then its downloading pdf file and opening in adobe which is working fine but in Firefox preview it's not working.

Our one of the user of our application has reported that for particular one PDF they were facing issues with Mozilla preview. In Chrome and IE it is working fine. Problem while previewing PDF is its only showing one page but actual pdf has 8 pages and the first page is rotated to 180 degrees. If I use Adobe as application view then its downloading pdf file and opening in adobe which is working fine but in Firefox preview it's not working.
Csatolt képernyőmentések

Kiválasztott megoldás

yes, i guess it's an edgecase/non-standard format that is getting the pdf preview in firefox out of its comfort zone and causing the trouble :-/

Válasz olvasása eredeti szövegkörnyezetben 👍 0

Összes válasz (3)

more options

hi, would you be in a position to share one of the affected documents?

more options

That's confidential document so I would not be able to share it.

One problem I see in original pdf is, it has a footer in 180 degrees oriented and content is proper may this will cause this issue?

more options

Kiválasztott megoldás

yes, i guess it's an edgecase/non-standard format that is getting the pdf preview in firefox out of its comfort zone and causing the trouble :-/