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I forgot my password and had to reset it and i lost all data on it. Can you help me recover all my data as some of it were very important to me ?

  • 1 válasz
  • 1 embernek van ilyen problémája
  • 7 megtekintés
  • Utolsó üzenet ettől: FredMcD

moka6002
moka6002
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I forgot my password and had to reset it, but i didn't notice the part that said i'll lose all data on this account and i lost all the data on it. Can you help me recover all my data as some of it were very important to me ?

I forgot my password and had to reset it, but i didn't notice the part that said i'll lose all data on this account and i lost all the data on it. Can you help me recover all my data as some of it were very important to me ?

Összes válasz (1)

FredMcD
FredMcD
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Are you talking about sync? Were you using it as a backup?

Sync was not meant as a backup for your profile. It is meant only to share data between other profiles/systems.

If you have others sharing the sync, the data might still be there.

Resetting the sync password, or changing its e-mail, will remove all data from the servers.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

  • I've lost my Firefox Sync account information - What to do
  • I’ve forgotten, or don't have access to, my Firefox Account email address