Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Támogatás keresése

Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

További tudnivalók

A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.

Can't install themes

  • 3 válasz
  • 1 embernek van ilyen problémája
  • 42 megtekintés
  • Utolsó üzenet ettől: Pj

mrsyardbroom
mrsyardbroom
more options

Today my favourite theme has been taken away and I can't install any other theme. I'm having trouble using Firefox now as the colours are all wrong and I can't see then very easily. Whatever theme I select and try to install I get an error message saying Forefox can't donwload it and check my internet connection. I've rebooted Firefox and I've rebooted the computer but nothing makes any difference. it's horrible try to use the browser like this.

Today my favourite theme has been taken away and I can't install any other theme. I'm having trouble using Firefox now as the colours are all wrong and I can't see then very easily. Whatever theme I select and try to install I get an error message saying Forefox can't donwload it and check my internet connection. I've rebooted Firefox and I've rebooted the computer but nothing makes any difference. it's horrible try to use the browser like this.

Kiválasztott megoldás

mrsyardbroom said

There was a Bug-A-Boo with a Certificate Expiration Date dealing with the Add-ons. There's a new FF Version with the main Fix, 66.0.4.

Mozilla Blog Post Update:
A Firefox release has been pushed — version 66.0.4 on Desktop and Android, and version 60.6.2 for ESR. This release repairs the certificate chain to re-enable web extensions, themes, search engines, and language packs that had been disabled (Bug 1549061).
There are remaining issues that we are actively working to resolve, but we wanted to get this fix out before Monday to lessen the impact of disabled add-ons before the start of the week. More information about the remaining issues can be found by clicking on the links to the release notes above.
(May 5, 16:25 EDT)


~Pj

Válasz olvasása eredeti szövegkörnyezetben 👍 0

Összes válasz (3)

philipp
philipp
  • Moderator
more options

hi, this is/was caused by an unforeseen technical problem unfortunately (an expired certificate used in the process of verifying addon signatures).

a fix for this is already being rolled out - for details, please see: Add-ons disabled or fail to install on Firefox

mrsyardbroom
mrsyardbroom Kérdés tulajdonosa
more options

Ok thank you.

Pj
Pj
more options

Kiválasztott megoldás

mrsyardbroom said

There was a Bug-A-Boo with a Certificate Expiration Date dealing with the Add-ons. There's a new FF Version with the main Fix, 66.0.4.

Mozilla Blog Post Update:
A Firefox release has been pushed — version 66.0.4 on Desktop and Android, and version 60.6.2 for ESR. This release repairs the certificate chain to re-enable web extensions, themes, search engines, and language packs that had been disabled (Bug 1549061).
There are remaining issues that we are actively working to resolve, but we wanted to get this fix out before Monday to lessen the impact of disabled add-ons before the start of the week. More information about the remaining issues can be found by clicking on the links to the release notes above.
(May 5, 16:25 EDT)


~Pj