We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Támogatás keresése

Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

További tudnivalók

A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.

How do I restored Local Folders that disappeared after a Firefox upgrade?

  • 2 válasz
  • 1 embernek van ilyen problémája
  • 1 megtekintés
  • Utolsó üzenet ettől: Treyanas

more options

All my Local Folders disappeared when I updated (or installed a new version of) Thunderbird today. In fact, both of my active email accounts disappeared, too. I've restored one email account but can't figure out how to restore the Local Folders.

All my Local Folders disappeared when I updated (or installed a new version of) Thunderbird today. In fact, both of my active email accounts disappeared, too. I've restored one email account but can't figure out how to restore the Local Folders.

Kiválasztott megoldás

Help menu > troubleshooting information. Select About profiles at the bottom of the General information

In all probability you will have two profiles showing, change to the other and make it Default.

Válasz olvasása eredeti szövegkörnyezetben 👍 1

Összes válasz (2)

more options

Kiválasztott megoldás

Help menu > troubleshooting information. Select About profiles at the bottom of the General information

In all probability you will have two profiles showing, change to the other and make it Default.

more options

Hi, Matt,

I tried this solution. As you said, there were two profiles but both were essentially empty. That is, when set as default, didn't result in my local folder structure re-appearing. In desperation, I used Windows Restore to revert to a few-days-old registry and that worked (though I think I'm back to the old version of Thunderbird).

In any event, I appreciate you're taking the time to answer. Thanks. Scott