Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Támogatás keresése

Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

További tudnivalók

A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.

Saved logins disappeared after upgrading

  • 3 válasz
  • 1 embernek van ilyen problémája
  • 38 megtekintés
  • Utolsó üzenet ettől: Beth

more options

I upgraded my OS from Mountain Lion (10.8) to El Capitan (10.11), then upgraded Firefox. It upgraded to version 57.0.4, then required a second upgrade to 73.0.1. Now I can't see my saved logins.

I do not have Avast or AVG. I see only one profile. I have key3.db and key4.db and logins.json; no logins.json.corrupt.

Tried renaming key4.db to key4.db.save. Firefox created a new key4.db. Still can't see saved logins.

I tried changing signon.management.page.enabled and signon.management.overrideURI - I still did not see any passwords.

How can I get Firefox to transfer necessary info from key3.db to key4.db?

I upgraded my OS from Mountain Lion (10.8) to El Capitan (10.11), then upgraded Firefox. It upgraded to version 57.0.4, then required a second upgrade to 73.0.1. Now I can't see my saved logins. I do not have Avast or AVG. I see only one profile. I have key3.db and key4.db and logins.json; no logins.json.corrupt. Tried renaming key4.db to key4.db.save. Firefox created a new key4.db. Still can't see saved logins. I tried changing signon.management.page.enabled and signon.management.overrideURI - I still did not see any passwords. How can I get Firefox to transfer necessary info from key3.db to key4.db?

Összes válasz (3)

more options

hi, unfortunately firefox 73 isn't able to migrate password databases in the old format anymore - this is the same issue (& hopefully solution) as discussed here for example: https://support.mozilla.org/en-US/questions/1280789

more options

If you use the Time Machine or other backup then try to restore file(s) from this backup.

You would need older (working) copies of logins.json and key4.db (or possibly key3.db). If you need to use key3.db then make sure to remove/rename key4.db.

more options

I think my key3.db and logins.json are ok. I just need a version of FireFox that will migrate them to key4.db.