Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Támogatás keresése

Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

További tudnivalók

A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.

Logging into a banking site: Opening page opens to the fully scrolled down section of the page... but "Back to Top" button does not work. Works fine on Safari.

  • 1 válasz
  • 1 embernek van ilyen problémája
  • 3 megtekintés
  • Utolsó üzenet ettől: FredMcD

more options

Logging into a banking site: Opening page opens to the fully scrolled down section of the page... but "Back to Top" button does not work. Do way to navigate to Top of Page. Works fine on Safari. Tried to resolve using "Tech Support" for banking site... and could not resolve.

Thanks, _Andy L

Logging into a banking site: Opening page opens to the fully scrolled down section of the page... but "Back to Top" button does not work. Do way to navigate to Top of Page. Works fine on Safari. Tried to resolve using "Tech Support" for banking site... and could not resolve. Thanks, _Andy L

Összes válasz (1)

more options

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}