Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Támogatás keresése

Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

További tudnivalók

A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.

some email accounts not working

  • 1 válasz
  • 1 embernek van ilyen problémája
  • 5 megtekintés
  • Utolsó üzenet ettől: sfhowes

Sam Snead
Sam Snead
more options

I have nine different email accounts on sbcglobal.net. Since upgrading to Thunderbird 78, three of the accounts I cannot receive or send emails. I have checked the account settings on each one and they all the same.

I get an "Error with account XXX" box that says "Sending of password for user XXX@sbcglobal.net did not succeed. Mail server inbound.att.net responded: Server error - Please try again later." for those three accounts when i open Thunderbird or try to get new messages.

If I try to send an email from one of those accounts I get an "Alert" message box that says "An error occurred while sending mail. The mail server responded: Request failed; Mailbox unavailable. Please verify that your email address is correct in your account settings and try again."

I can access each account thru Firefox with out any problems, so I know the email addresses and passwords are correct.

I have been pulling my hair out trying to figure this out. Any suggestions?

H E L P

I have nine different email accounts on sbcglobal.net. Since upgrading to Thunderbird 78, three of the accounts I cannot receive or send emails. I have checked the account settings on each one and they all the same. I get an "Error with account XXX" box that says "Sending of password for user XXX@sbcglobal.net did not succeed. Mail server inbound.att.net responded: Server error - Please try again later." for those three accounts when i open Thunderbird or try to get new messages. If I try to send an email from one of those accounts I get an "Alert" message box that says "An error occurred while sending mail. The mail server responded: Request failed; Mailbox unavailable. Please verify that your email address is correct in your account settings and try again." I can access each account thru Firefox with out any problems, so I know the email addresses and passwords are correct. I have been pulling my hair out trying to figure this out. Any suggestions? H E L P

Kiválasztott megoldás

Are any of the accounts using secure mail keys? If not, that's usually the reason AT&T accounts stop working.

https://support.mozilla.org/en-US/questions/1313640

Válasz olvasása eredeti szövegkörnyezetben 👍 0

Összes válasz (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Kiválasztott megoldás

Are any of the accounts using secure mail keys? If not, that's usually the reason AT&T accounts stop working.

https://support.mozilla.org/en-US/questions/1313640