We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Támogatás keresése

Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

További tudnivalók

A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.

I keep getting 400 Bad Request

  • 1 válasz
  • 0 embernek van ilyen problémája
  • 3 megtekintés
  • Utolsó üzenet ettől: cor-el

more options

I have Windows 10 and use Firefox, but I keep getting "400 Bad Requests "....I am old and can't seem to Clear the problem from my computer.

Could you possible send me a detailed procedure to clean my browser cache, browser cookies and speeds up my computer ?

[removed email from public]

I have Windows 10 and use Firefox, but I keep getting "400 Bad Requests "....I am old and can't seem to Clear the problem from my computer. Could you possible send me a detailed procedure to clean my browser cache, browser cookies and speeds up my computer ? [removed email from public]

Módosította: James,

Összes válasz (1)

more options

A Bad Request is usually caused by a problem with corrupted cookies.

You can clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings) or for the website in the current tab via the padlock icon.

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

If clearing cookies doesn't help, it is possible that the cookies.sqlite file in the Firefox profile folder that stores the cookies got corrupted.

  • rename/remove cookies.sqlite (cookies.sqlite.old) and when present delete cookies.sqlite-shm and cookies.sqlite-wal in the Firefox profile folder with Firefox closed in case cookies.sqlite got corrupted.

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).