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TBird keeps creating copies of various sub folders

  • 3 válasz
  • 0 embernek van ilyen problémája
  • Utolsó üzenet ettől: sfhowes

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Hi, Thunderbird keep creating copies of various sub folders and naming them sequentially. This is happening on different devices but to different accounts on different devices. For example, on my Dell laptop I now have 8 copies of the inbox for one of the accounts named inbox -1, inbox-2..through to inbox-9. These all seem to be complete duplicates all starting on 1/1/24 although with different end dates depending on when TB created the copy. On this same device, it has also created 7 copies of an inbox called PFC. again -1 through to -7 but, and this is where it gets weird, these sub folders, like the original, are all in Local Folders! I can delete these but they just keep coming back. Any suggestions? Thanks Chris

Hi, Thunderbird keep creating copies of various sub folders and naming them sequentially. This is happening on different devices but to different accounts on different devices. For example, on my Dell laptop I now have 8 copies of the inbox for one of the accounts named inbox -1, inbox-2..through to inbox-9. These all seem to be complete duplicates all starting on 1/1/24 although with different end dates depending on when TB created the copy. On this same device, it has also created 7 copies of an inbox called PFC. again -1 through to -7 but, and this is where it gets weird, these sub folders, like the original, are all in Local Folders! I can delete these but they just keep coming back. Any suggestions? Thanks Chris

Összes válasz (3)

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This was supposed to be fixed in 128.4.3, the latest, but maybe not in all cases.

https://bugzilla.mozilla.org/show_bug.cgi?id=1923526

Hasznos?

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Hi, I've just read through the link you posted. The only factor that jumps out at me for our case is ESET that someone mentioned. While I did compact all folders last night, I'm pretty sure this is the first time it's been done so unless TB is set up to compact automatically, this wouldn't seem to apply in our case. Also, while this laptop is creating Inbox-* files, my Toshiba laptop is creating and storing nstmp-* folders. (If I understand it correctly, these are the temporary backup folders and these are being created/saved because the backup was interrupted?)

So, do I need to log this somewhere as a bug and ask for a fix or will those of you in-the-know do that? and, in the meantime is it safe to just delete these files as they are created? Thanks

Hasznos?

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You can probably eliminate the issue of interrupted compacting by following the general recommendation to exclude the profile folder from antivirus scanning, leaving the real-time background scan as is.

https://support.eset.com/en/kb6985-exclude-files-or-folders-from-real-time-scanning-on-an-individual-workstation-in-eset-endpoint-products

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