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my backup is lost

  • 2 válasz
  • 0 embernek van ilyen problémája
  • 4 megtekintés
  • Utolsó üzenet ettől: James

mina.nathan2023
mina.nathan2023
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i had setup a new windows and when i tried to sync my Firefox data i found nothing and all my bookmarks and passwords was lost.

i need you support to recover my data.

i had setup a new windows and when i tried to sync my Firefox data i found nothing and all my bookmarks and passwords was lost. i need you support to recover my data.

Összes válasz (2)

markwarner22
markwarner22
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Since you didn't backup your profile/bookmark/Firefox data once a new install happens and you log to sync it wipes clean any sync to match the new data uploaded to it. Sync "isn't" a backup device it only sync data from one device to another for Firefox sync.

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James
James
  • Moderator
  • Top 10 Contributor
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markwarner22 said
Sync "isn't" a backup device it only sync data from one device to another for Firefox sync.

It syncs to a Sync server and not device to device. This is mentioned in the Sync related articles in the KB.

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