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i cannot see my secondary email account

Paul Cigno
Paul Cigno
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I have two email accounts I've used for Firefox over the years, a Google account on my PC and a Yahoo account for my mobile phones. I don't see a secondary email account on any devices when managing my account, yet when I get go to add them, all devices say they already exist.

I am doing this because I am trying to sync one phone to another. Or, by pairing one to a window on my PC and then pair the second phone to that after that's accomplished.

I didn't see a Sync and Save opinion in my phone menus, and under my email address there is only an option to sync now and no pairing options, nor a QR reader that comes up to see the QR code on my PC trying to sync from there. I cannot even get my new phone to log in to Mozilla to even ask this question.

My PC account options shows that both phones exist in the sync system.

I have two email accounts I've used for Firefox over the years, a Google account on my PC and a Yahoo account for my mobile phones. I don't see a secondary email account on any devices when managing my account, yet when I get go to add them, all devices say they already exist. I am doing this because I am trying to sync one phone to another. Or, by pairing one to a window on my PC and then pair the second phone to that after that's accomplished. I didn't see a Sync and Save opinion in my phone menus, and under my email address there is only an option to sync now and no pairing options, nor a QR reader that comes up to see the QR code on my PC trying to sync from there. I cannot even get my new phone to log in to Mozilla to even ask this question. My PC account options shows that both phones exist in the sync system.

Összes válasz (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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I see everything you say us missing. See screenshots Post screenshots showing the menu with the missing options.

Módosította: jonzn4SUSE,

Hasznos?

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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If you do not see both email addresses listed in the same Mozilla account, it's possible that you have two separate accounts (so each email address would be the primary address of its own account). In that case, if you want to Sync all devices in one account, you need to sign all devices into that one account and just let the other account lie fallow.

Hasznos?

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