You '''<u>have</u>''' the current version of Java installed. *Are you sure that the message is not referring to JavaScript or Flash not being installed or enabled? *See: [http://kb.mozillazine.org/JavaScript_is_not_Java JavaScript is not Java] *and* [https://support.mozilla.com/en-US/kb/JavaScript JavaScript] You do NOT have Flash installed. Firefox and most other browsers use a difference version of Flash than IE's ActiveX version; see: [[ActiveX]].<br /> '''<u>Install or Update Shockwave Flash</u>''' *Use Firefox to Download and SAVE to your hard drive from the link in article below; '''<u>the link takes you directly to the download and you avoid the "getplus" download manager and "extras" (i.e., toolbars, virus scan links, etc.) on the main Adobe page.</u>''' *SAVE to your Desktop so you can find it *After download completes, close Firefox *Click on the file you just downloaded and install **Note: Vista and Win7 users may need to right-click the installer downloaded and choose "Run as Administrator" **Note: Most browsers other than IE will also get updated with this one download **Note: To update IE, same procedure '''<u>but use IE</u>''' to go: http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player_ax.exe *After installation, restart Firefox and check your version again. *'''<u>Download link and other information</u>''': https://support.mozilla.com/en-US/kb/Managing+the+Flash+plugin#Updating_Flash * Also see: http://support.mozilla.com/en-US/kb/Installing+the+Flash+plugin * Also see (if needed): http://kb2.adobe.com/cps/191/tn_19166.html#main_Uninstall --------------------------------------- <br /> You need to update your plugins. It is important to keep them updated due to continuing security fixes and improvements in those plug-ins: * Adobe Shockwave for Director Netscape plug-in, version 11.5 * Adobe PDF Plug-In For Firefox and Netscape "9.3.3" #Check your plugin versions: http://www.mozilla.com/en-US/plugincheck/ #*'''Note: plugin check page does not have information on all plugin versions''' #'''Update Shockwave for Director''' #*NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player. #*Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place so you can find it). #*When the download is complete, exit Firefox (File > Exit) #*locate and double-click in the installer you just downloaded, let the install complete. #*Restart Firefox and check your plugins again. #*'''<u>Download link and more information</u>''': http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox #'''Update Adobe Reader (PDF plugin):''' #*From within your existing Adobe Reader ('''<u>if you have it already installed</u>'''): #**Open the Adobe Reader program from your Programs list #**Click Help > Check for Updates #**Follow the prompts for updating #**If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below #*Download complete installer ('''if you do <u>NOT</u> have Adobe Reader installed'''): #**Use Firefox to download and SAVE the installer to your hard drive from the link in the article below #**On the Adobe page, un-check any extra items (i.e. Free McAfee® Security Scan Plus) then click Download button #**If you see message just under tabs, DO NOT click the Allow button, instead click below that where it says "click here to download". #**Click "Save to File"; save to your Desktop (so you can find it) #**After download completes, close Firefox #**Click the installer you just downloaded and allow the install to continue #***Note: Vista and Win7 users may need to right-click the installer and choose "Run as Administrator" #**'''<u>Download link and more information</u>''': https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox#Installing_and_updating_Adobe_Reader #*After the installation, start Firefox and check your version again.