Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Támogatás keresése

Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

További tudnivalók

A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.

After the new update today my Norton service is warning me that I am the 1st person to download something and do I want to continue and when I say no the whole program freezes.

  • 2 válasz
  • 18 embernek van ilyen problémája
  • 2 megtekintés
  • Utolsó üzenet ettől: Lizzynaz

more options

After the newest update was automatically installed today, when I go online I get a warning box from Norton saying something like I am the 1st person to download this and do I want to continue? I'm afraid it is a virus so I say no and the whole Firefox program freezes. I have uninstalled it and reinstalled it and the same thing keeps happening. Should I reinstall it and just say yes instead?

After the newest update was automatically installed today, when I go online I get a warning box from Norton saying something like I am the 1st person to download this and do I want to continue? I'm afraid it is a virus so I say no and the whole Firefox program freezes. I have uninstalled it and reinstalled it and the same thing keeps happening. Should I reinstall it and just say yes instead?

Összes válasz (2)

more options

1st person huh? That was reported to Norton in May 2010. Looks like they didn't fix their stuff permanently.
https://bugzilla.mozilla.org/show_bug.cgi?id=564389

Norton support is here.
http://norton.lithium.com/norton/

more options

Thank you!! I figured I wasn't really the 1st person...but when you don't know that much about computers it makes you scared to continue. I did click continue anyway and it is now working fine!! Thanks again!