Avatar for Username

Támogatás keresése

Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

További tudnivalók

A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.

can not apply update, hangs at connecting to update server

  • 1 válasz
  • 15 embernek van ilyen problémája
  • 9 megtekintés
  • Utolsó üzenet ettől: cor-el

ballena
ballena
more options

Get a software message advising me to update, update downloads, but when I try to apply it, a window pops up saying Software update, , connecting to update server, nothing happens it just sits there for hours as if it is downloading, but nothing happens, have tried several times to download update

Get a software message advising me to update, update downloads, but when I try to apply it, a window pops up saying Software update, , connecting to update server, nothing happens it just sits there for hours as if it is downloading, but nothing happens, have tried several times to download update

Összes válasz (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It looks that the update wasn't successful because your "More system details" list still shows a Firefox 3.5.19 version. If there are problems with updating then best is to download the full version and uninstall the currently installed version.

Download a fresh Firefox copy and save the file to the desktop.

  • Uninstall your current Firefox version.
  • Do not remove personal data when you uninstall the current version.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

See also: