Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Támogatás keresése

Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

További tudnivalók

A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.

I have tried restoring cookie functionality several times and am getting nowhere.

  • 2 válasz
  • 3 embernek van ilyen problémája
  • 2 megtekintés
  • Utolsó üzenet ettől: cor-el

more options

within the past few days i have attempted to log in to Gmail and facebook and have been told that I have no cookie functionaolity and to turn it on. I have followed the instructions repeatedly and have gotten nowhere. i have looked for every avenue i could find for clearing the cache, enabling cookies, etc, and have followed instructions to the letter. Nada. This is bad. Content on these are critical to both employment and urgent family obligations

within the past few days i have attempted to log in to Gmail and facebook and have been told that I have no cookie functionaolity and to turn it on. I have followed the instructions repeatedly and have gotten nowhere. i have looked for every avenue i could find for clearing the cache, enabling cookies, etc, and have followed instructions to the letter. Nada. This is bad. Content on these are critical to both employment and urgent family obligations

Összes válasz (2)

more options

When an answer is provided, it will appear in this thread. The email address is for sending you a notification that an answer was posted here.

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

If clearing the cookies doesn't help then it is possible that the file cookies.sqlite that stores the cookies is corrupted.
Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete cookies.sqlite-journal and cookies.txt, if they exist, in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.

See also;


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

There is also security software (firewall) that can block cookies.