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firefox will not open again after crashing

  • 2 válasz
  • 9 embernek van ilyen problémája
  • 3 megtekintés
  • Utolsó üzenet ettől: rachelkrcmar

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Firefox crashed and brought up the Mozilla crash reporter. When I tried to restart firefox it just brought up another crash reporter and so on. I tried restarting my computer and it did nothing. When I look at the troubleshooting on this website it tells me to look in my menu bar, but I can't even open Firefox to get to that menu. Then it sends me to firefox won't start, and when I click on the part of that page about it crashing, it sends me in a circle right back to the page which told me to check my menu bar. My firefox also recently auto-updated.

Firefox crashed and brought up the Mozilla crash reporter. When I tried to restart firefox it just brought up another crash reporter and so on. I tried restarting my computer and it did nothing. When I look at the troubleshooting on this website it tells me to look in my menu bar, but I can't even open Firefox to get to that menu. Then it sends me to firefox won't start, and when I click on the part of that page about it crashing, it sends me in a circle right back to the page which told me to check my menu bar. My firefox also recently auto-updated.

Összes válasz (2)

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Have you tried running Firefox with all add-on disabled (aka. safe mode)? Look in your start menu, there is an entry called "Firefox (safe mode).

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I have tried safe mode and to no avail