Hi, i updated to firefox 8. i cant even get firefox to start.
it states a previous update needs to take effect and a reboot is needed. but nothing happens. pc reboots, i try to launch firefox and it asked the same question to reboot. tried uninstall and the same thing happens. help. Tried looking for the xpicleanup.dat file to remove as stated in help files, but no luck either.
Kiválasztott megoldás
hi guys/ gals. got it sorted. i had mozilla firefox in c\program files\mozillafirefox so that was ok.
but found this file under the firefox.exe file
firefox.exe.moz-upgrade
deleted it and firefox run updated and im now on 8.0.1 firefox
thanks all for your help
Válasz olvasása eredeti szövegkörnyezetben 👍 0Összes válasz (10)
Módosította: the-edmeister,
hi mate, yep looked at that and hit the link of needs to update before installation can occur.
tried the %data% thing. even used search to find the xpicleanup.dat file.
came up with nothing and it still tries to update a previous version if i try to start it or uninstall it.
cheers
anybody?? im missing my firefox browser bad
Please also try deleting the updates.xml file in the Firefox installation root folder.
Módosította: Vivek,
hi, did a search on c drive and that file didnt come up sorry
im so frustrated. i just want my firefox back
If present it would be in the Mozilla Firefox folder in Program Files (x86) assuming that Firefox was installed in the default location.
See the Latest Firefox issues article. Try the first suggestion, to download the Firefox installer from mozilla.org/firefox and then reinstall Firefox (see How to install Firefox on Windows for detailed instructions).
For other possible causes and solutions, look through http://kb.mozillazine.org/Browser_will_not_start_up
Módosította: AliceWyman,
Kiválasztott megoldás
hi guys/ gals. got it sorted. i had mozilla firefox in c\program files\mozillafirefox so that was ok.
but found this file under the firefox.exe file
firefox.exe.moz-upgrade
deleted it and firefox run updated and im now on 8.0.1 firefox
thanks all for your help
Thanks for reporting that deleting the file firefox.exe.moz-upgrade fixed it. I'll mark your reply as the solution.
This is the first time I saw this file mentioned. A search brought up this previous thread showing the same solution: https://support.mozilla.com/en-US/questions/796566