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Why is my Username rejected in Google Personas, even though it's correct?

  • 3 válasz
  • 1 embernek van ilyen problémája
  • 3 megtekintés
  • Utolsó üzenet ettől: UnicornL80

UnicornL80
UnicornL80
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I successfully registered into Google Personas and applied a Thanksgiving Persona a few weeks ago. I cannot sign in because my Username is not accepted (?) I KNOW I entered the correct data because I recorded it for reference. I would like to access My Favorites Folder to change the Persona.

I successfully registered into Google Personas and applied a Thanksgiving Persona a few weeks ago. I cannot sign in because my Username is not accepted (?) I KNOW I entered the correct data because I recorded it for reference. I would like to access My Favorites Folder to change the Persona.

Kiválasztott megoldás

Thank you all for your suggestions. I tried all of them, but ultimately none worked to resolve the problem. I finally got my computer genius son to help me (he's also typing this now because he's really fast) and the problem was resolved by simply resetting my password. He also helped me setup LastPass so it's easier to use and not as annoying.

Válasz olvasása eredeti szövegkörnyezetben 👍 0

Összes válasz (3)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
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Upgrade your browser to Firefox 8 and check

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Módosította: cor-el,

UnicornL80
UnicornL80 Kérdés tulajdonosa
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Kiválasztott megoldás

Thank you all for your suggestions. I tried all of them, but ultimately none worked to resolve the problem. I finally got my computer genius son to help me (he's also typing this now because he's really fast) and the problem was resolved by simply resetting my password. He also helped me setup LastPass so it's easier to use and not as annoying.