Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Támogatás keresése

Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

További tudnivalók

A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.

New Tab/blank page keeps appearing. Won't go to my bookmarks, etc. Re-loaded newer version, restarted, still won't work.

  • 1 válasz
  • 6 embernek van ilyen problémája
  • 3 megtekintés
  • Utolsó üzenet ettől: iamjayakumars

flrose
flrose
more options

We've tried deleting the old Firefox, loaded Firefox 17, restarted, enabled in options, changed the home page, etc. Tried all the usual suspects and still just get a blank page. When I try and go to my bookmarks, the "New Tab" says conecting for a quick second and goes right back to "new tab". We can't go anywhere or see anything other than a blank page.

We've tried deleting the old Firefox, loaded Firefox 17, restarted, enabled in options, changed the home page, etc. Tried all the usual suspects and still just get a blank page. When I try and go to my bookmarks, the "New Tab" says conecting for a quick second and goes right back to "new tab". We can't go anywhere or see anything other than a blank page.

Összes válasz (1)

iamjayakumars
iamjayakumars
more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!