Firefox Community Forum

Cannot play sounds (videos) on Firefox. Can on other browsers. Went through suggested solutions, nothing worked. Firefox recently sent out an update. I downloaded it, didn't change anything.

For the past couple years, whenever I use the copy image feature the pasted outcome is always minimally brightened just enough that it's noticeable. Copying and pasting of the outcome brightens it again, and if I keep going the resulting image will be one big white square. This isn't the end of the world, more of an inconvenience as all I've had to do is switch to taking a screenshot of the image instead, but I do miss being able to just properly copy the image. The brightened effect is present no matter where I paste it, whether on another website or on a completely separate app, and other browsers I've tried on the same Mac don't have this problem. Is there a way for me to fix this? I already followed the support instructions for a different yet somewhat related pasting problem where I set gfx.color_management.mode to 0, and that had no effect. Is there anything else?

This issue is new and I have never experienced it before. Upon trying to open anything in a new tab, firefox gets completely stuck loading the site, and when refreshed, does the tab becomes "dead" and nothing can be entered or clicked on, even after minutes. I know it is not my internet connection, as other browsers such as opera and edge work, as well as my ability to download games from steam, and firefox is also up to date as shown by the settings page, but firefox does not allow anything to be opened or viewed other than the settings page, which I used to navigate to the support page. I could not even use "continue with google" as a method of signing in and needed to manually enter everything.

I have run Malwarebytes, a full virus scan of my whole PC, Uninstalled and reinstalled Firefox and I can't figure out why. I have sent the same question to You Tube to see if they have any ideas. Any help would be great

Every time I restart my laptop, Firefox loses all preferences and configurations whenever I reboot my laptop.

When I open Firefox after restarting my laptop, it acts as it's not connected to the internet, and won't load any pages, it just keeps loading indefinitely.

It's still connected to my Mozilla Account, but Sync is turned off, and all configurations and customization seem to be reset to default.

To fix the "connection" issue, I go to Menu > Help > More troubleshooting information and select the Refresh Firefox... button.

After that, I can go and activate the Sync option again, which will get all my bookmarks, extensions, etc.

Finally, I go to about:config and change the value of browser.uiCustomization.state to set my toolbar customization as I normally use.

I've tried reinstalling Firefox, removing all Mozilla-related files and folders, removed registry entries, but nothing worked...

I really enjoy Firefox, but this is too much of a headache... This is my last attempt to solve this issue, or I'll be forced to switch to another browser... At this point, even Internet Explorer will do

Firefox v131.0.3 running on a x64 Windows 11

Firefox crashes when trying to log in or add an account on Google services. It will also sometimes lag or not load when searching or trying to access Google Maps etc.

The first part happens whenever a website has a login with Google option, or if I attempt to go to accounts.google.com and do it there. As soon as I start typing in the input box it hangs after a letter or 2. I can reproduce this hang consistently. When it crashes, there is a URL in the bottom left indicating the browser is trying to access something.

I've cleared my cache and cookies and the problem remains. In addition, the Firefox crash reporter is empty and hasn't registered any crashes, even though it has clearly hanged and is visible in Windows Event Viewer (attached). This only happens on Google pages, so any help would be appreciated as obviously I switched from Chrome for better performance but I still need to access their services.

read the above. I can't get the pages to scroll up or down on our newspaper. the times say its a mozilla problem. Know anything that will help? Everything works fine on chrome.

Windows 11 FF 131.0.3 64-bit

This has been an intermittent problem since the update before this one. The screen freezes and nothing works, no mouse, no keypad, nothing. Ctrl-Alt-Delete doesn't even work. There is no way to shut it down except the power button. It happens at different times, and doesn't seen to have one trigger. I've run troubleshooter, but no change.

It was happening in the previous update, but it seems worse in this one. I asked about this on Reddit a few weeks ago, and someone else said he was having the same problem.

I now have windows 11 but this issue goes back to 10 as well. Every time Fire Fox updates it breaks all my sign ons to every page I have an account with. And Fire Fox updates a lot. I've had this issue for years and have seeked support before to no avail. Every single website sees it as a new browser. I can click on "trust this browser" but it sees it as a different browser after every update.

I went to Firefox settings are it said "Your browser is being managed by your organization." This is my own PC. I'm worried someone is able to see what I'm doing. When I clicked it, the policy name was "Certificates" with "ImportEnterpriseRoots" set to true.

There seems to always be issues with Firefox and ebay.co.uk again.

Last time this occurred, Firefox simply wouldn't browse products on ebay, failing to display. That seemed to have been picked up some time ago. I just moved over to Chrome until it was fixed.

Now we have problems again. This time, ebay recognises that I'm signed in, but when I do anything like try to add a product to my Watch List, I'm told to re-enter my password (or PassKey) but whatever I choose password or my PassKey, Firefox simply cycled back to the password screen.

I've attached a screenshot to show the screen I'm talking about. See attached.

When I move over to Chrome and follow the same process, everything works perfectly. Definitely a Firefox specific issue. As I have the same addons configured on both browsers, including my Keeper Password Manager.

This is a new issue since the last upgrade as I recall. The only change being the Firefox upgrade.

The current version is the latest for Mac - 131.0.3 (64 bit) on Monterey 12.7.6

Updated to OS Sequoia. When performing search in Address Bar in Firefox before update (previous OS editions), pressing "Control, Return" automatically added the .com to the address and went directly to the site requested. Since updating to OS Sequoia, performing the same task, it will still take the user directly to the .com address, but now shows the following illustrated in the attached file. This does not occur when using Safari or Opera. Did the OS Sequoia update break something?