Thunderbird Community Forum

In late September, IONOS canceled me--they blamed their new algorithm. They also deleted or uninstalled my Thunderbird at the same time--they deny doing it. I reinstalled T-bird and downloaded my current inbox from webmail, but 25+ years of work and personal email files saved in Local Folders were missing, along with my address book. Carbonite recovered >130GB of T-bird files that I think and hope are my saved files and put them in one big folder on my desk top--hours later, Hurricane Helene hit. I have my replacement computer now and a recovery drive from Carbonite with>450G of my data on it, including my earlier recovered Thunderbird files.

Question: how do I get those files and address book back into my Thunderbird? This is critical for me. I'm a writer, and all my professional communications are in them, along with all my volunteer work and personal messages--more than 25 years' worth! Between the hurricane and this, I've lost more than a month of work already as well as contacts, medical records, etc..

My email messaging seems to be set at a defined format with double spacing. I prefer to use single spacing but in order to do this I have to type all the way to the end of the page and then it will automatically go to the next paragraph and will then use single spacing. I would really like to be able to format my emails with single spacing and different margins other than what I have to use now (i.e.using the entire width of the message). I cannot find any way to change this automatic double spacing and change the width of the paragraph at the same time. From the drop down list directly above the body of the message, I have tried changing from Body Text to Paragraph and back again, but nothing works. Thanks very much for your help.

P. S. I am using Windows 10 with Thunderbird version 128.4.2 esr. I had the same problem in more recent versions but not in older versions.

I pressed download but I don't know what to do next. I signed up for the newsletter and gave a donation. I don't know where to find the app or how to complete the installation. Thank you.

This is same server and settings that work on other apps. I noted that Antivirus software can be the cause, but I stopped Norton and only using Defender and still have the problem.

Hi ! so i need some help ... i cant find a way to set up a Hotmail account on Thunderbird a have an error message "authenticated but not connected..." i tried ipv6 disabled .. nothing .. deleted password and account and tried again same thing ... it doesn't show the pop window that says ( would you like to let Thunderbird access your email " it just goes to create the inbox file and get the error message authenticated but not connected ... sorry for the incorrect grammar but i am over my head the last 3 hours .. i need help ...

Thunderbird

Jeg har problemer med at sende mails til min penneveninde i Sydtyskland. Det viser sig desværre, at hun ikke har haft et virusprogram. Når hun sender fotos, lægger disse fotos sig ind i stedet for de fotos, som kommer fra både private og offentlige mails. Det er sket et par gange. Nu er der også sket det, at et opslag fra en afsender – bliver vist som et kommenteret opslag på Facebook.

Jeg har kontaktet mit virusprogram som siger jeg ikke har virus og at jeg skal kontakte jer for at finde en løsning.

Når jeg vil sende noget til min penneven bliver mailen stoppet af Thunderbird med to advarsler, som jeg vedhæfter. Desværre ved jeg ikke hvad advarslerne betyder og ved ikke hvad jeg skal gøre. Derfor beder jeg jer om hjælp fordi der måske er idenditetstyveri indblandet? Venlig hilsen Bente Nybjørn

Bonjour, Je ne parviens pas à répondre et à transférer un mail reçu. Je reçois un message de rejet systématique (anti-spam) pour 2 envois en retour d'un message reçu !?. Merci de bien vouloir m'aider. Cordialement A. OLLIER

When the Inbox is displayed and I delete one message, suddenly all the messages disappear. In their place is "No message found" even though the upper left of the screen shows that there are messages in the Inbox. All other folders also appear to have no messages.

The fix is to close and restart Thunderbird, and all messages re-appear. This happens at least once a day.

The program is running on Xubuntu 24.04.1. There are many message filters and the profile is around 7 GB.

Thanks in advance for any suggestion on how to fix. A screenshot is attached.

I have some events that I have used for years, with loads of info in the description pane and dozens of links attached. I use them weekly and move them to the following week after use. I have no idea why they have disappeared. I certainly did not delete them. Is there any way that I can retrieve them?

I am on the latest version: 128.4.2esr (64-bit) on Windows 10

I've had 2 problems with Thunderbird for .5-1 year now. I'll make a separate post on the 'lost password' issue later. For this post, I'll focus on the failure to download emails issues.

When I do a send/receive (for all accounts), I will see for an account the name turn blue momentarily (indicating a new email), but that will disappear quickly and no email will be downloaded. When I go to webmail for that account...there is a new email in the inbox that failed to download. Further attempts to download are futile. This has happened with multiple accounts and multiple senders, and the only solution I've found is to move all the emails to local folders, delete the account, re-setup, and move the older emails back. Then it will download the email at issue (indicating to me it is not an issue with the email itself). Deleting the global-messages-db.sqlite file doesn't solve the issue. Anyone know why this is happening and how to stop or at least fix it easier than my solution?

My gut says that the email is downloading, but is getting marked wrong somehow. The emails are not in any other folders that I've detected--they're not going to straight to trash. In thunderbird, all junk settings are off. the 'global' box is unchecked, as is the box in the specific account.

As for the details, it happened today and after I updated to the latest version 128.4.2esr, but that didn't help. It would have been the prior version before updating. Win 11, 1 yr old computer with no hardware issues. The computer is generally up to date...at most a version or so behind--I don't always update IMMEDIATELY.

I have 9 accounts--5/4 Pop3/IMAP. I use the pop3 mostly and that's where the issues are (solely). Also, Thunderbird data is on a NAS on a LAN. I understand that is not preferred, but I've been doing that for a decade or more without issues (until recently). I have my own domain, and that email system uses cpanel. I've had that for years without issue...again until now. I've made no changes on the email server end-that'd be beyond me anyway. And its intermittent--fairly rare, say 1 in 500 or more emails? No encryption.

Any help would be appreciated,

Thank you

Guten Tag, ich habe einen neuen PC mit windows 11. Auf dem alten PC mit windows 8 konnte ich Thunderbird nicht mehr geöffnet werden mit dem Hinweis " findet XPCOM nicht " .

Nun fehlen alle lokalen Ordner ( und die sind wichtig ! ) Wie kann ich die in der neuen Version einfügen ?

ich bin leider nicht sehr bewandert in Computerangelegenheiten und im Profilordner sind diese ganzen Unterordner nicht mehr drin. BITTE DRINGEND UM HILFE !!!! DANKE

My display of Thunderbird is overrsized in width, probably not significantly but enough that I am missing text. Normally this is not a major concern but I was checking out a rule applied to incoming mail and could see features to the right. I am using W11 operating system on an HP Spectre.

I checked the Config Editor in settings and "layout.css.devPixelsPerPx" is not bold and is set at -1. How can reduced the width of the display?

Regards

Mike

I had to delete one of my email accounts and reenter it. Now when I send an email from that account the copy goes into another account sent box. I have checked both accounts and everything looks good

I know the mail server I use has many more years of email messages saved in the inbox than I can get to display when using thunderbird. The thunderbird inbox seems to limit to about the last 2 years of messages. How do I get to earlier messages? Many thanks for your help.

Thunderbird issue:

System: Two computers running Linux Mint 21.3 - Google Chrome is the default browser.

Both running Thunderbird 115

Both have the same two accounts set up  : Pop3 – gmail.com

Both accounts were announcing ‘You Have Mail” using custom WAV file.

Both accounts are set for manual downloads.

I stay up to date on all updates for system as well as TB

Issue:

All worked A-O.K. until a month ago when one (primary account on one computer stopped announcing “You Have Mail”. The other account (secondary) as well as both accounts on the other computer still function normally, i.e. the wav file is functional.

I have tried everything that I can think of to address the issue but have been coming up empty handed.

I haven’t messed with the css files but have change paths to the file, used a different wav file. Tried oga, mp3, etc. all with no fix. I’ve changed themes and checked other add-ons. Still no fix.

I could live without it but I’m one that likes to have everything working!

Is it in my profile or what?

Any help would be greatly appreciated!

Ron Haltermon, Dothan, AL USA

I have several accounts.

One of the accounts never shows that it has unread messages. If I go into it - I see new messages just fine, but they are marked as "read". If I go to that account through web - I see the new messages as "unread", as they should be.

This happens on only one of the accounts. All others correctly show, in the list of accounts, that I have unread messages. Do not see any difference between account settings.

The offending account is from gmail, but I also have another gmail one which works correctly.

Any suggestions where to look?

Thunderbird version is: 115.16.2 (64-bit)

I am trying to apply this filter but unsucssesfylly. I am looking for a exact number that appears in the message, to move the e-mail to a specific folder. I've already checked usind CTRL+F and it appears. Any suggestion? Here are some pictures.

I am getting very frustrated with the junk mail. I have very important emails ending up in junk. They aren't marked as junk but they are still being put in junk. Most are in my address book so shouldn't be there at all. Even when I mark them as not junk, they still get put in junk. I've reset the adaptive junk and it makes no difference. I've even turned off all junk settings and they still go into junk! I'm totally at a loss as to what to do. Please, can someone help? I'm seriously considering giving up on Thunderbird and using a different email client.