Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I know which Adobe programs I need on my computer?

more options

My Adobe Flash Player keeps crashing. I just downloaded Flash Player 14 Plugin and noticed that I have 5 other Adobe programs on my computer. How do I know which ones I need to keep? The ones I have are:

         Acrobat.com installed 7/03/2010; 
         Flash Player 13 Active X installed 5/14/2014; 
         Flash Player 14 Plugin installed 7/09/2014; 
         Reader X (10.1.10) installed 5/19/2014; and 
         Shockwave Player 12.0 installed 9/16/2013.

Since you list the installed plugins below, any information about the ones not needed would be helpful.

My Adobe Flash Player keeps crashing. I just downloaded Flash Player 14 Plugin and noticed that I have 5 other Adobe programs on my computer. How do I know which ones I need to keep? The ones I have are: Acrobat.com installed 7/03/2010; Flash Player 13 Active X installed 5/14/2014; Flash Player 14 Plugin installed 7/09/2014; Reader X (10.1.10) installed 5/19/2014; and Shockwave Player 12.0 installed 9/16/2013. Since you list the installed plugins below, any information about the ones not needed would be helpful.

Asịsa ahọpụtara

You don't need any! But if you don't have them there are "things" you won't be able to do on the internet or read when you download a file that needs an Adobe program or plugin.

Flash Player 13 Active X installed 5/14/2014; = is for Internet Explorer

Acrobat.com installed 7/03/2010; and Reader X (10.1.10) installed 5/19/2014; allow you to view the same type of files - PDF - except the old plugin for Acrobat isn't "seen" by Firefox, might be an IE-only version of Acrobat??

Shockwave Player 12.0 installed 9/16/2013. = isn't used too much any more - I got rid of it (like) 5 or 7 years ago and don't even miss it

Gụọ azịza a na nghọta 👍 2

All Replies (2)

more options

Your current System Details shows;

Installed Plug-ins

Shockwave Flash 14.0 r0 Adobe PDF Plug-In For Firefox and Netscape 10.1.10 Adobe Shockwave for Director Netscape plug-in, version 12.0.4.144

As far as Adobe software is concerned.

I did not see anything on the list you posted. Are you asking about another computer?

more options

Asịsa Ahọpụtara

You don't need any! But if you don't have them there are "things" you won't be able to do on the internet or read when you download a file that needs an Adobe program or plugin.

Flash Player 13 Active X installed 5/14/2014; = is for Internet Explorer

Acrobat.com installed 7/03/2010; and Reader X (10.1.10) installed 5/19/2014; allow you to view the same type of files - PDF - except the old plugin for Acrobat isn't "seen" by Firefox, might be an IE-only version of Acrobat??

Shockwave Player 12.0 installed 9/16/2013. = isn't used too much any more - I got rid of it (like) 5 or 7 years ago and don't even miss it