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would someone just help fix problem instead of sugesting what might fix it. this slowness and crashing is very disappointing

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I have not gotten a solution to the crashing and why no reports are not generated. at least 5 answers have been posted and none work. again computer only crashes when firefox is open. then I was asked to update firefox to latest version. I allowed. now it's slow. how would you feel about your company if this is product that is offered. why is there no direct and reliable support. please fix your product.

I have not gotten a solution to the crashing and why no reports are not generated. at least 5 answers have been posted and none work. again computer only crashes when firefox is open. then I was asked to update firefox to latest version. I allowed. now it's slow. how would you feel about your company if this is product that is offered. why is there no direct and reliable support. please fix your product.

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It would be easier to continue the earlier thread (even though no one responded in the past 36 hours...).

https://support.mozilla.org/questions/1007485

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locking this thread - please stick with https://support.mozilla.org/questions/1007485